"music" drivers didn't work at download

Asked by Italo Mastrobuoni on 2010-04-13

Binary package hint: totem

I tried to play an Mp3, previously aquired with WinXP, and after having downloaded new drivers, as suggested by the system itself, there was still something missing..., and no clue how to get it!

ProblemType: Bug
Architecture: i386
Date: Tue Apr 13 22:30:40 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/totem
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: totem 2.28.2-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: totem
Uname: Linux 2.6.31-20-generic i686

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This question was originally filed as bug #562551.

Pedro Villavicencio (pedro) said : #2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Hi! Please download and install the Ubuntu Restricted Extras. You can do it in
A. the Ubuntu Software Center
  1. click Applications > Ubuntu Software Center
  2. search for Ubuntu Restricted Extras
  3. Install
B. the Terminal
  1. open a Terminal
  2. type sudo apt-get install ubuntu-restricted-extras

Once you installed it, see if the mp3s you have plays on Rhythmbox or whatever music player you have.

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