Cannot install 3

Asked by Al Kolkin

Binary package hint: Thunderbird

I am so frustrated.

First of all, I installed the newest version of Kbuntu for x86.
Then I downloaded Thunderbird 3 and extracted it.
But there are NO instructions anywhere that explain how to install it to new Linux users.
First I find it frustrating.
Then I find it arrogant that no explanations of how to do this are provided at the installation site.
Then I find it really strange that Linux is advertised as ready for the average user, but it is nearly impossible to figure out how to do a "simple" installation of a new program that is not in one of their "packages".

Please address in detail how someone who is new to Linux can install Thunderbird 3.

No geek speak please unless you first define the terms and how to invoke them.

Albert

ProblemType: Bug
Architecture: i386
Date: Thu Dec 10 15:42:06 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: mozilla-thunderbird (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: thunderbird
Uname: Linux 2.6.31-16-generic i686

Question information

Language:
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Status:
Expired
For:
Ubuntu thunderbird Edit question
Assignee:
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Last query:
Last reply:

This question was originally filed as bug #495205.

Revision history for this message
Dave Walker (dogatemycomputer) said :
#1

I would like to apologize for any confusion you my have experienced. It is very uncommon for the average consumer of any linux distribution to actually download software and install it from a third party. Most quality distributions provide some tool so you can easily and quickly download and install software that has been tested and is known to be functional right out of the box.

If you are using Kubuntu then here are the steps necessary to install Thunderbird.

1 - Click on the K at the bottom left hand corner of the screen.
2 - Type SOFTWARE into the search bar at the top and left click Software Management from the application list when it appears below it.
3 - Type Thunderbird into the search bar at the top and press RETURN or ENTER
4 - You will see "mozilla-thunderbird" appear in the list. Just click on the down arrow on the right hand side to select that package for download.
5 - Click OK.
6 - You will be prompted for the password you used to login to your system.

The installation should complete without issue.

The Ubuntu / Kubuntu software installation documentation can be found here:

https://help.ubuntu.com/community/InstallingSoftware

I did notice you were interested in Thunderbird 3. This package will become available in the next version of Kubuntu scheduled for release in April of 2011. If you must have it sooner then there is an unsupported method for installing Thunderbird 3 available via something called a Personal Package Archive. The link is here:

https://launchpad.net/~ubuntu-mozilla-daily/+archive/ppa

Installing from a PPA is available for more advanced users who are interested in cutting edge software and comfortable working around any bugs the software may contain.

Does this help? If you have any additional questions then feel free to check out the various support options available:

http://www.kubuntu.org/support

Revision history for this message
Dave Walker (dogatemycomputer) said :
#2

I also wanted to provide a link to some additional documentation:

https://help.ubuntu.com/9.10/index.html

You may find this helpful.

Revision history for this message
Al Kolkin (alkolkin) said :
#3

Thank you Dave!
I just added a new source from the information you sent me and it works perfectly.
Thank you again.

Albert

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Dave Walker
Sent: Friday, December 11, 2009 2:00 AM
To: Albert Kolkin
Subject: [Bug 495205] Re: Cannot install 3

I also wanted to provide a link to some additional documentation:

https://help.ubuntu.com/9.10/index.html

You may find this helpful.

--
Cannot install 3
https://bugs.launchpad.net/bugs/495205
You received this bug notification because you are a direct subscriber of the bug.

Status in “thunderbird” package in Ubuntu: Invalid

Bug description:
Binary package hint: Thunderbird

I am so frustrated.

First of all, I installed the newest version of Kbuntu for x86.
Then I downloaded Thunderbird 3 and extracted it.
But there are NO instructions anywhere that explain how to install it to new Linux users.
First I find it frustrating.
Then I find it arrogant that no explanations of how to do this are provided at the installation site.
Then I find it really strange that Linux is advertised as ready for the average user, but it is nearly impossible to figure out how to do a "simple" installation of a new program that is not in one of their "packages".

Please address in detail how someone who is new to Linux can install Thunderbird 3.

No geek speak please unless you first define the terms and how to invoke them.

Albert

ProblemType: Bug
Architecture: i386
Date: Thu Dec 10 15:42:06 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: mozilla-thunderbird (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: thunderbird
Uname: Linux 2.6.31-16-generic i686

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/495205/+subscribe

Revision history for this message
Dave Walker (dogatemycomputer) said :
#4

I am delighted to hear everything is working fine. Thank you for taking the time to report this bug and helping to make Ubuntu better!

Revision history for this message
John Vivirito (gnomefreak) said :
#5

Please continue this conversation somewhere else. Bug reports generate enough email and no need to add anymore than needed. I will change this into a question on answers.launchpad.net so you can continue there

Revision history for this message
John Vivirito (gnomefreak) said :
#6

this is a question since we are unable to support upstreams packages unless they are included in the repos for your version of Ubuntu

Revision history for this message
Launchpad Janitor (janitor) said :
#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.