snap Thunderbird plays no sounds

Asked by Aaron Jody Barefoot on 2021-04-17

I installed Thunderbird Mail 78.9.1 through Snap. I had previously been using a pre-compiled generic version which did not require installing. I copied the contents of my profile to the new installation and all is well except that it will not play the incoming mail alert; neither the custom one I always used (it has the correct path to the file) nor the system sound. My previous installation would play either. It won't play the calendar alert either. I have looked at and tried the listed solutions but they have not solved the issue.

Question information

English Edit question
Ubuntu thunderbird Edit question
No assignee Edit question
Last query:
Last reply:

If its installed via snap then you will need to grant the application access to the sound device

How do I grant the application access to the sound device?

Manfred Hampl (m-hampl) said : #3

For questions about software installed in snap format please ask at

Can you help with this problem?

Provide an answer of your own, or ask Aaron Jody Barefoot for more information if necessary.

To post a message you must log in.