Ubuntu
thunderbird package

evolution to thunderbird

Asked by Sean

being encouraged by Marcobra that I could indeed migrate to Thunderbird easily by not using Evolution anymore.I successfully did......

sudo upgrade /install etc and everything worked well until the final moments entering my smtp details etc and then being asked for a password which I am supposed to enter but cant find any password which will allow me to progress???
Help any one out there!!??

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Jad Madi (jad) said : 		#1

Which app is asking you for a password?

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Launchpad Janitor (janitor) said : 		#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.

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Sean (mareshah) said : 		#3

 Sorry Jad Madi for the delay in replying.

Thunderbird is asking for the password

thanks
John

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Jad Madi (jad) said : 		#4

If Thunderbird is asking for your password then you have to enter your email account password, try with <email address hidden> and user without @..

keep us updated.

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Sean (mareshah) said : 		#5

Hello jad Madi
Just now I had two email accounts in evolution and in the hope of making things less complicated I deleted the second one. i tried again with what I believe was required but it didnt work. The reply was ..Sending of username did not succeed.Mail server webmail.eircom.net responded. Mate,try. USER username.
I didnt understand username .domain

thanks
John

Revision history for this message
Jad Madi (jad) said : 		#6

If you are getting "Sending of username did not succeed" then you must have one of the following problems

 * You specified the wrong user name. Perhaps it needs to be your entire e-mail address, or perhaps only part of your e-mail address.

* You are connecting to the wrong server, and this server does not recognize your username.
* Your user name is not yet registered on the server.
* The server is broken.

Here lets assume that you are stuck with the first possibility rather than server and/or account problem then please try editing your account username
try with
<email address hidden>
and
username without @domain.com

Can you help with this problem?

Provide an answer of your own, or ask Sean for more information if necessary.

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