in thunderbird, when I add mail account, stacking email provider step

Asked by ozan on 2012-09-10

in thunderbird, when I add mail account, stacking email provider step and if I select manual configuration, thunderbird can't test mail server. I tried gmail account... What can I do?

Question information

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Status:
Solved
For:
Ubuntu thunderbird Edit question
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Solved by:
ozan
Solved:
2012-09-11
Last query:
2012-09-11
Last reply:
2012-09-11
ozan (ozy) said : #1

in thunderbird, when I add mail account, stacking email provider step and if I select manual configuration, thunderbird can't test mail server. I tried gmail account... What can I do?

Can you give the output of:

lsb_release -a; uname -a; apt-cache policy thunderbird

Thanks

you may want to add that to your bug too. I noticed it is lacking basic details like this....

ozan (ozy) said : #3

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux penguin 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
thunderbird:
  Installed: 15.0+build1-0ubuntu0.12.04.1
  Candidate: 15.0+build1-0ubuntu0.12.04.1
  Version table:
 *** 15.0+build1-0ubuntu0.12.04.1 0
        500 http://tr.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
        100 /var/lib/dpkg/status
     11.0.1+build1-0ubuntu2 0
        500 http://tr.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

if you rename ~/.mozilla/thunderbird then rerun the app, is it ok?

ozan (ozy) said : #5

nope. ~/.mozilla/thunderbird is not exist. I copied ~/.thunderbird to ~/.mozilla/thunderbird, and I changed name ~/.thunderbird to ~/.thunderbird222. So, still stacking...

ozan (ozy) said : #6

Problem solved. How I don't know but I can add mail account right now. Thanks for your support. :)