Thunderbird icon in unity panel randomly shows the number of unread emails

Asked by John Kelly on 2012-06-20

Hi
Thunderbird icon in unity panel sometimes shows the number of unread emails but more often than not it doesnt!?
Thanks
John

Looks like a nown bug from all the bugs it's been linked to. Can you give the output of:

lsb_release -a; uname -a; apt-cache policy thunderbird

Thanks

Coeur Noir (gerald-maruccia-e) said : #2

Almost the same here : I have many pop accounts in TB. They all end into the tocal folders. Then I use filters to triage messages between personnal / professionnal and other subfolders in each.

TB icon in unity launcher never shows number of new unread message if they are in any subfolders. It only shows a number of unread message if those are not "filtered" though kept in the incoming local folder.

Other side effect : pop up notification only display alert about "local folder" instead of mail account being used since all my mail accounts end in local folders (one global account), instead of each having its own incoming/sent/trash folders (many accounts)

coeur-noir@CompaQ:~$ lsb_release -a
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:qt4-3.1-amd64:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
coeur-noir@CompaQ:~$ uname -a
Linux CompaQ 3.2.0-27-generic #43-Ubuntu SMP Fri Jul 6 14:25:57 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
coeur-noir@CompaQ:~$ apt-cache policy thunderbird
thunderbird:
  Installé : 14.0+build1-0ubuntu0.12.04.1
  Candidat : 14.0+build1-0ubuntu0.12.04.1
 Table de version :
 *** 14.0+build1-0ubuntu0.12.04.1 0
        500 http://fr.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
        500 http://ppa.launchpad.net/ubuntu-mozilla-security/ppa/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status
     11.0.1+build1-0ubuntu2 0
        500 http://fr.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

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