Thunderbird / Ubuntu 10.4

Asked by Ken Wilson

I was using Thunderbird with with the prior Ubuntu release (9.1 I think) and it worked fine. I upgraded to Ubuntu 10.4 and Thunderbird no longer worked. I did a complete removal and reinstall with no luck. Now I cannot even get screens to set-up Thunderbird. I have tried to load Thunderbird with and without GNOME support.

I have a couple screen shots that may help to see the problem but I do not see a way to attach them to this post.

Any help would be much appreciated.

Thanks,
Ken

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Ubuntu thunderbird Edit question
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Solved by:
marcobra (Marco Braida)
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marcobra (Marco Braida) (marcobra) said :
#1

Please tell have you already tried to move your internal Thunderbird settings and then test if it works...?

if no, please: close open Thunderbird, open a terminal and type:

mv .thunderbird .thunderbid.old

and try Thunderbird (you need to reconfigure your Thunderbird ).
If it works you can copy the old mail messages from the .thunderbird.old saved dir back.

To restore previous settings and messages.

rm -fr .thunderbird
cp -R .thunderbird.old .thunderbird

Hth

Revision history for this message
Ken Wilson (ken.wilson) said :
#2

Marco,
I believe I already did this but to be sure I have done it again, same
result. To be honest I'm not sure this is a thunderbird issue but it is
the only application where I have a problem. Thunderbird launches but
windows that pop-up do not contain data. Prior to doing a complete
uninstall I did not get any menus; now I have main menus but the
sub-menus are blank. The attached screen shots may help you to
understand what is going on.

Ken

On 5/25/2010 1:42 AM, marcobra (Marco Braida) wrote:
> Your question #112164 on thunderbird in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/thunderbird/+question/112164
>
> Status: Open => Answered
>
> marcobra (Marco Braida) proposed the following answer:
> Please tell have you already tried to move your internal Thunderbird
> settings and then test if it works...?
>
> if no, please: close open Thunderbird, open a terminal and type:
>
> mv .thunderbird .thunderbid.old
>
> and try Thunderbird (you need to reconfigure your Thunderbird ).
> If it works you can copy the old mail messages from the .thunderbird.old saved dir back.
>
> To restore previous settings and messages.
>
> rm -fr .thunderbird
> cp -R .thunderbird.old .thunderbird
>
> Hth
>
>

Revision history for this message
Best marcobra (Marco Braida) (marcobra) said :
#3

You can't add any screenshot here... so we can't view any image...

Please try this:

Open a Terminal from the menu Applications → Accessories → Terminal and type:

A) - From terminal force a complete filesystem check type:

sudo touch /forcefsck

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc to perform filesystem check

Then step to B

B) - Be sure your system is fully updated/upgraded with no pending packages or errors

sudo dpkg --configure -a
sudo aptitude install -f
sudo aptitude update
sudo aptitude dist-upgrade

C) - Remove the installed Thunderbird and reinstall

mv $HOME/.Thunderbird $HOME/Thunderbird.old2

sudo apt-get --purge --reinstall install Thunderbird

Please also verify you have not any screen extra effects enabled: from menu System → Preferences → Appearance
please set Visual Effects to "None"

Please try to start Thunderbird

Hth

Revision history for this message
Ken Wilson (ken.wilson) said :
#4

Step A -> No disk errors

Step B -> system fully up to date... nothing changed

Step C -> Thunderbird removed and installed successfully

At this step Thunderbird still was not work...

Changed Visual Effects from "Normal" to "None" and now everything is
working!

Ken

On 5/29/2010 2:22 PM, marcobra (Marco Braida) wrote:
> Your question #112164 on thunderbird in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/thunderbird/+question/112164
>
> Status: Open => Answered
>
> marcobra (Marco Braida) proposed the following answer:
> You can't add any screenshot here... so we can't view any image...
>
> Please try this:
>
> Open a Terminal from the menu Applications → Accessories → Terminal and
> type:
>
> A) - From terminal force a complete filesystem check type:
>
> sudo touch /forcefsck
>
> give your user password when requested, you don't see nothing when you
> type it, then press enter.
>
> Then reboot your pc to perform filesystem check
>
> Then step to B
>
> B) - Be sure your system is fully updated/upgraded with no pending
> packages or errors
>
> sudo dpkg --configure -a
> sudo aptitude install -f
> sudo aptitude update
> sudo aptitude dist-upgrade
>
> C) - Remove the installed Thunderbird and reinstall
>
> mv $HOME/.Thunderbird $HOME/Thunderbird.old2
>
> sudo apt-get --purge --reinstall install Thunderbird
>
> Please also verify you have not any screen extra effects enabled: from menu System → Preferences → Appearance
> please set Visual Effects to "None"
>
> Please try to start Thunderbird
>
> Hth
>
>

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#5

So please close this question please mark as solved...

Thank you

Revision history for this message
Ken Wilson (ken.wilson) said :
#6

Thanks marcobra (Marco Braida), that solved my question.