connect to hp printer from my dell monitor

Asked by Antonio Ferrero Pordenone on 2020-01-15

  I bought this second-hand desktop 6 months ago.

         Since then I have tried, with all my will,
         to print from my desktop to the printer.

                                The tower is HP.
                            The monitor is DELL.
                 The printer is an HP 5000 series.

               I NEED TO BE ABLE TO CONNECT
       THE PRINTER [ HP 5000 ] TO THE DESKTOP.

            I am a pensioner, 77 years of age.
        I do not know much about computers.

           Could you help me to achieve this
         mission impossible with instructions
                        in simple English?

          THANKING YOU IN ANTICIPATION.

                           Sincerely yours,
                          Antonio Ferrero.

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu system-config-printer Edit question
Assignee:
No assignee Edit question
Last query:
2020-01-19
Last reply:
2020-02-04

What is the output of:

lsb_release -a; uname -a; apt-cache policy hplip

Thanks

bernard stafford (bernard010) said : #2

Could you open a Terminal and Copy then Paste the above string by its self, then push Enter.
 In the Terminal Copy all of the text and Paste it here as information. Then close the Terminal.

michael (yellupcm-gmail) said : #3

Antonio Ferrero Pordenone

I understand, I am 74. The people that want to help, need some information, to solve your problem. Things like, what operating system is on computer? Have you downloaded hplip? From site below.

https://developers.hp.com/hp-linux-imaging-and-printing

The operating system is very important. Is it Ubuntu Linux? Is it Windows? Is it Mac? Also which release is it?
The more information can you give, the quicker a solution.
                                                                                                                     Thanks
                                                                                                                           Michael

Hplip is in the default installation. I want to see what you have. If you run the command I gave it will tell us what we need to know. Being old is entirely moot. Richard Stallman is 66..... He is a big advocate of Linux and free software.

* Dear Sir,*
* Thank you for your email;*
* much appreciated.*
* I am sending herewith *
* some information about *
* the computer I have *
* right now.*
* Please let me know *
* if you have any questions.*
* Apologies for the *
* inconviniences Sir.*
* Cheers,*
* Antonio Ferrero.*
* 👍😁👍*

* Locale: en-GB*

* User Agent:*
*Mozilla / 5.0 (X11; Linux x86_64) *

* AppleWebKit / 537.36. ( (KHTML,like Gecko) *

* Chrome:*
*/ 75.0.3770.100 Safari / 537.36*

* Google Chrome: *
* 75.0.3770.100*
* Startup URL: www.google.com.au <http://www.google.com.au>*
* Default Search Engine: www.google.com <http://www.google.com>*

* EXTENSIONS:*
* Slides, Web Store, *
* 0Docs, **Google Drive, *
* Browser Cleaner, *
* YouTube, *
* Chrome Cleaner, *
* PDF Viewer & *
* Converter by *
* FromDocToPDF.*

* CLEAN** MASTER*
* Chrome Cache Cleaner, *
* Sheets, Feedback, LINE Share, *
* CryptoTokenExtension, *
* Momentum, *
* Google *
* Keep Chrome Extension,*
* Cloud Print, *
* Chrome PDF Viewer, *
* Google Network Speech, *
* Google Hangouts, *
* Chrome Web Store Payments, *
* Gmail, *

* Chrome Media Router*

That's not the output of the command I gave....

Launchpad Janitor (janitor) said : #7

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.