what do i do when my computer tells me "Failed to resolve broken packages,because of a Failed dependency problem?futhermore last week it had pre-install all it's needed updates,which hadnt ben done in 2yrs,but right be4 they werefiinished power outag

Asked by January Poche on 2013-05-30

first last wk my laptop was in the middle of upgrading after 2yrs, in the mist we had a power outage,when I turn it back on the updated had been half completed. because I'm new to this layout of a program as well as the terminology ,unlike windows.nevertheless after just browsing I found synaptic package so I reloaded all it's program.But it came back saying that I had a broken package.so I then applied fix broken, it than came back that Due To DEPENDENCY PROBLEMS IT FAILED TO RESOLVE<>"IT ALSO SAID THAT IT COULD BE BECAUSE IT WAS BEING "HELD"..WHAT THAT MEANS I DO NOT KNOW"! MY "ONLY GUESS WOULD BE THAT WHEN IT WAS IN THE MIST OF UP GRADING THAT IT WAS TAKING PACKAGES OUT TO REPLACE WITH UPGRADE ONES & SOME WHERE IN MY SYSTEM IT'S BEING HELD.SO AGAIN I'm UNFAMILIAR WITH YOUR TERMINOLOGY & WHERE TO LOOK OR KNOW HOW TO BEGIN TO FIX.PLUS I NEED IT TO HAVE A BLUE-TOOTH INSTALLED WITHOUT HAVING ANY MORE PROBLEMS,IT'S A NEW COMPUTER THAT'S BEEN IN STORAGE FOR 2AN AHALF YRS
THANK YOU FOR YOUR TIME & ATTENTION

sincerely yours
  January

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu synaptic Edit question
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Last query:
2013-05-30
Last reply:
2013-05-30
Thomas Kr├╝ger (thkrueger) said : #1

There is a detailed trouble shooting guide for problems with the package manager.
You should go through it and see if you can solve the problem.

https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Can you not post in all caps, its unecessary and looks like you are shouting.

What is the output of:

sudo apt-get update; lsb_release -a

Thanks

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