Ubuntu
synaptic package

New installation, will not reload/update packages

Asked by FIIK

I have just (days) installed Linux Mint and am on a pretty steep learning curve.
  Mint update will not work, package manager reload/update packages will not work.
I think I may have connection problems- but Firefox works well.
I have managed to install Frostwire and Google Earth thru Software Portal. The error message told me which files had failed but I got past this by copy to notepad and then going direct to the failed connections and accessing them via Firefox download. One big pain and it's not always working.
I have Pinged the repositories successfully, but synaptic manager still cannot find the repositories.

From a terminal I get-
fiik@fiik:~$ sudo dpkg --configure -a
[sudo] password for fiik:
fiik@fiik:~$ sudo aptitude update
Err http://archive.ubuntu.com gutsy Release.gpg
  Could not connect to archive.ubuntu.com:80 (1.0.0.0), connection timed out
Err http://security.ubuntu.com gutsy-security Release.gpg
  Could not connect to security.ubuntu.com:80 (1.0.0.0), connection timed out
Err http://archive.canonical.com gutsy Release.gpg
  Could not connect to archive.canonical.com:80 (1.0.0.0), connection timed out
Err http://www.linuxmint.com daryna Release.gpg
  Could not connect to www.linuxmint.com:80 (1.0.0.0), connection timed out
Err http://packages.medibuntu.org gutsy Release.gpg
  Could not connect to packages.medibuntu.org:80 (1.0.0.0), connection timed out
Err http://archive.ubuntu.com gutsy/main Translation-en_AU
  Could not connect to archive.ubuntu.com:80 (1.0.0.0), connection timed out
Err http://security.ubuntu.com gutsy-security/main Translation-en_AU
  Could not connect to security.ubuntu.com:80 (1.0.0.0), connection timed out
Err http://archive.canonical.com gutsy/partner Translation-en_AU
  Could not connect to archive.canonical.com:80 (1.0.0.0), connection timed out
Err http://www.linuxmint.com daryna/main Translation-en_AU
  Could not connect to www.linuxmint.com:80 (1.0.0.0), connection timed out
Err http://packages.medibuntu.org gutsy/free Translation-en_AU
  Could not connect to packages.medibuntu.org:80 (1.0.0.0), connection timed out
0% [Connecting to www.linuxmint.com (1.0.0.0)] [Connecting to archive.ubuntu.com

Pls help

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FIIK
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marcobra (Marco Braida) (marcobra) said : 		#1

May be a network problem, but here is a q&a related to Ubuntu please refer to:
http://www.linuxmint.com/getinvolved.php

Thank you

Revision history for this message
FIIK (brucegillam) said : 		#2

I tried the link you gave me but it doesn't lead to any Q&A. I've been trying thru Linux Mint forum but haven't found a solution yet.

Thanking you

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#3

I give some command usually they are same for all Linux distros:

Please open a terminal and type:

sudo ifconfig

copy and paste result here

Thank you

Revision history for this message
FIIK (brucegillam) said : 		#4

fiik@fiik:~$ sudo ifconfig
[sudo] password for fiik:
eth0 Link encap:Ethernet HWaddr 00:50:8D:5B:61:E9
          inet addr:192.168.1.102 Bcast:192.168.1.255 Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:10554 errors:0 dropped:0 overruns:0 frame:0
          TX packets:16495 errors:0 dropped:0 overruns:0 carrier:0
          collisions:16 txqueuelen:1000
          RX bytes:10390943 (9.9 MB) TX bytes:2072464 (1.9 MB)
          Interrupt:18 Base address:0x8000

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:8 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:428 (428.0 b) TX bytes:428 (428.0 b)

fiik@fiik:~$

Revision history for this message
Ralph Janke (txwikinger) said : 		#5

What does

nslookup archive.ubuntu.com

give as the ip adress for the archive server?

Revision history for this message
FIIK (brucegillam) said : 		#6

fiik@fiik:~$ nslookup archive.ubuntu.com
Server: 192.168.1.1
Address: 192.168.1.1#53

Non-authoritative answer:
Name: archive.ubuntu.com
Address: 91.189.88.45
Name: archive.ubuntu.com
Address: 91.189.88.46

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#7

Please open a Terminal from the menu Applications->Accessories->Terminal and type:

lspci

Hint: lspci is lower "LSPCI"

give your user password when requested, you don't see nothing when you type it, then press enter.

Copy and paste result here

Thank you

Revision history for this message
FIIK (brucegillam) said : 		#8

Problem Solved 21143. Thank you very much for your help.