Software Updater: Package Operation Failed 14.04
Hello all-
I am fairly new to Ubuntu within the last year. I have ran into some recent difficulty.
I had been running 13.10 with no issues.. software updater ran fine every few days and things were for the most part flawless. Just the differences in learning a new OS.
Within the last month, I obtained 14.04 system update and upgraded my version to the newer version. During the installation, it hit a couple errors.. reported them.. but continued to the installation. It got to a point where it failed.. but after the computer restarted, it now says that I am running 14.04. Things are fine except for Software Updater. Whenever it runs every few days, I get errored out ever single time. The error says as follows...
Package operation failed
The installation or removal of a software package failed.
I hit "ok" and move on.. then a couple days later it attempts updates again and same conclusion.
Is there anything I can do to fix this problem other than reinstall the OS and start fresh with a clean copy of 14.04?
Thanks in advance for any help on this issue and please let me know if you need any additional information and i will try to supply.
Chris
Question information
- Language:
- English Edit question
- Status:
- Answered
- Assignee:
- No assignee Edit question
- Last query:
- 2014-05-14
- Last reply:
- 2015-02-04
What is the output of :
sudo apt-get -f install
Thanks
"0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded. "
| Manfred Hampl (m-hampl) said : | #3 |
Please provide the output of the following terminal commands:
lsb_relaese -a
uname -a
sudo apt-get update
sudo apt-get dist-upgrade
Paste the full output into this question document as done before.
chris@Chris:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04 LTS
Release: 14.04
Codename: trusty
chris@Chris:~$ uname -a
Linux Chris 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
chris@Chris:~$ sudo apt-get update
[sudo] password for chris:
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Fetched 912 kB in 12s (71.6 kB/s)
Reading package lists... Done
chris@Chris:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
dconf-
libboost-
libboost-
libboost-
libdca0:i386 libdconf1:i386 libdirac-
libdvdnav4:i386 libdvdread4:i386 libebml3 libenca0:i386 libfaad2:i386
libfftw3-3 libfftw3-3:i386 libfftw3-double3 libfftw3-
libfftw3-long3 libfftw3-long3:i386 libfftw3-
libflite1:i386 libfluidsynth1 libfribidi0:i386 libgme0:i386 libgmp10:i386
libgomp1:i386 libgstreamer-
libgstreamer-
libjemalloc1:i386 liblcms1:i386 libllvm3.3:i386 liblua5.1-0 libmatroska5
libmimic0:i386 libmms0 libmms0:i386 libmng1:i386 libmp3lame0:i386
libmpg123-0 libofa0:i386 libopenal1 libopenjpeg2:i386 libpango1.0-0:i386
libpangox-
libsoundtouch0 libsoundtouch0:i386 libspandsp2:i386 libsrtp0 libtasn1-3:i386
libts-0.0-0:i386 libvo-aacenc0 libvo-aacenc0:i386 libvo-amrwbenc0
libvo-
libwildmidi1:i386 libx264-123 libx264-142:i386 libxft2:i386
libxvidcore4:i386 libyajl2:i386 libzbar0:i386 libzvbi0:i386
Use 'apt-get autoremove' to remove them.
The following packages have been kept back:
browser-
The following packages will be upgraded:
apport apport-gtk flashplugin-
gir1.
gstreamer1.
gstreamer1.
gstreamer1.0-x hplip hplip-data ifupdown libcgmanager0 libcgmanager0:i386
libgail-common libgail18 libgstreamer-
libgstreamer-
libgstreamer-
libgtk2.0-0 libgtk2.0-0:i386 libgtk2.0-bin libgtk2.0-common libhpmud0
libnautilus-
openssh-client printer-
python-apport python-pexpect python-
python3-
47 upgraded, 0 newly installed, 0 to remove and 4 not upgraded.
Need to get 65.9 MB of archives.
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dpkg: error processing archive /var/cache/
libpostproc52:
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Errors were encountered while processing:
/var/cache/
E: Sub-process /usr/bin/dpkg returned an error code (1)
chris@Chris:~$
I found a possible fix for this issue..
sudo apt-get purge libpostproc52:i386
sudo apt-get install libpostproc52
after i did that.. I went to software updater and it said I needed to reboot for updates to take effect. After I rebooted, I went to software updater again.. and did not get an error.. wound up getting the message that all system files are up to date.
I'll check this again in a couple of days whenever updates roll out again. IF all is good, I will post and mark this as problem solved.
If anyone else knows of a way to verify immediately, let me know.
Thanks guys!
| Manfred Hampl (m-hampl) said : | #6 |
You perfectly identified the command to solve the libpostproc52 installation problem, and the package management system seems to be in a consistent state again.
Two further remarks (although not answering your last question):
1. There are several packages installed on your system that have been installed once to satisfy dependencies, but that are no more needed (all those listed after "The following packages were automatically installed and are no longer required:").
You might do a cleanup action and remove them with the command "sudo apt-get autoremove".
2. Four packages are not upgraded to the highest version possible yet:
"The following packages have been kept back:
browser-
I cannot see the reason for this, maybe the output of the command
dpkg -l | grep gnash
provides some hints.
Great. Thanks for your help so far!
chris@Chris:~$ dpkg -l grep gnash
Desired=
| Status=
|/ Err?=(none)
||/ Name Version Architecture Description
+++-===
ii gnash 0.8.11~git20 i386 GNU Shockwave Flash (SWF) player
ii grep 2.16-1 amd64 GNU grep, egrep and fgrep
How often should you do the autoremove command?
| Manfred Hampl (m-hampl) said : | #8 |
There was a pipe character missing in the command, please try again
dpkg -l | grep gnash
you can copy/paste also the other direction to avoid the need for retyping.
chris@Chris:~$ dpkg -l | grep gnash
ii browser-
ii gnash 0.8.11~
ii gnash-common 0.8.11~
ii gnash-cygnal 0.8.11~
| Manfred Hampl (m-hampl) said : | #10 |
Hmm...
You have a 64bit system, but just the 32bit gnash packages installed, and I see the message about these packages "have been kept back", and they are still on the saucy version.
My ideas about that:
1. If everything works well, you might leave it as it is
or
2. You could try purging these packages and install the packages again, that should then lead to the current trusty 64bit version.
And your question about how often to do apt-get autoremove: Once a month, or after each new kernel installation is a reasonable frequency.
| Willem Hart (willem-csport) said : | #11 |
I have a similar situation. I followed the above mentioned options, however my error is slightly different and I do not quite know how to deal with it...
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04 LTS
Release: 14.04
Codename: trusty
wh@wh-HP-
Linux wh-HP-Compaq-
wh@wh-HP-
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Fetched 1 189 kB in 1min 12s (16,4 kB/s)
Reading package lists... Done
wh@wh-HP-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following NEW packages will be installed
libxkbcommon-
linux-
The following packages will be upgraded:
adobe-
apt-transport
compiz-
dpkg dpkg-dev duplicity evince evince-common evolution-
evolution-
firefox-
fontconfig fontconfig-config gcalctool gdb gir1.2-ebook-1.2
gir1.
gir1.
gir1.2-webkit-3.0 gnome-calculator gnome-control-
gnome-
gnome-
gstreamer1.0-alsa gstreamer1.0-libav gstreamer1.
gstreamer1.
gstreamer1.
gstreamer1.
gstreamer1.0-x gtk2-engines-
indicator-
language-
libcamel-1.2-45 libcgmanager0 libcgmanager0:i386 libcompizconfig0
libcupsfilters1 libcupsfilters1
libebackend-1.2-7 libebook-1.2-14 libebook-
libedata-
libegl1-
libfontconfig
libgail-common libgail-common:i386 libgail18 libgail18:i386 libgbm1
libgl1-mesa-dri libgl1-
libglapi-mesa libglapi-mesa:i386 libgles2-mesa libgnome-
libgnutls-
libgstreamer-
libgstreamer-
libgstreamer1.0-0 libgstreamer1.
libgtk-3-common libgtk2.0-0 libgtk2.0-0:i386 libgtk2.0-bin libgtk2.0-common
libjavascript
libmount1 libnautilus-
libopenvg1-mesa libosmesa6 libosmesa6:i386 libpurple-bin libpurple0
libqt5core5a libqt5dbus5 libqt5gui5 libqt5network5 libqt5opengl5
libqt5printsu
libqt5test5 libqt5widgets5 libqt5xml5 libsane libsane:i386 libsane-common
libsdl1.2debian libsdl1.
libunity-
libvlccore7 libwayland-
libwhoopsie0 libxatracker2 libxml2 libxml2:i386 linux-headers-
linux-
nautilus-data network-
python-libxml2 python-lxml python-pexpect python-
python3-apport python3-lxml python3-
qtdeclarative
qtdeclarative
qtdeclarative
qtdeclarative
qtdeclarative
synaptic tzdata tzdata-java ubuntu-
unity-services usb-creator-common usb-creator-gtk util-linux uuid-runtime
vlc vlc-data vlc-nox vlc-plugin-notify vlc-plugin-pulse webapp-container
webbrowser-app whoopsie xul-ext-ubufox
219 to upgrade, 5 to newly install, 0 to remove and 0 not to upgrade.
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dpkg: unrecoverable fatal error, aborting:
reading files list for package 'ttf-ubuntu-
E: Sub-process /usr/bin/dpkg returned an error code (2)
sudo apt-get --reinstall install ttf-ubuntu-
Will help that
| Willem Hart (willem-csport) said : | #13 |
Thank You Andrew...
But unfortunately not :(
Thank You anyway!
WH
| Manfred Hampl (m-hampl) said : | #14 |
@Willem Hart:
Please do not piggyback on someone else's question but create your own question document on Launchpad https:/
The root cause for your problem seems to be completely different from Chris Weatherford's case: maybe a file system error or some other problem with the files list for package 'ttf-ubuntu-
Please open a question of your own and paste the output of
sudo rm /var/lib/
sudo apt-get --reinstall install ttf-ubuntu-
Manfred-
I'm having a problem with some streaming that i'm doing through the machine.. and it made me think about the gnash. You had previously said that .."2. You could try purging these packages and install the packages again, that should then lead to the current trusty 64bit version."
I hate to ask you for more assistance but could you you possibly give me a little incite on how to purge these files and get the current version?
Thank you so much
| Manfred Hampl (m-hampl) said : | #16 |
To get information about the current status of your system please provide the output of the following terminal commands:
lsb_release -a
uname -a
sudo apt-get update
sudo apt-get dist-upgrade
dpkg -l | grep gnash
| AJ (ajcabando) said : | #17 |
got some errors.. pls help me fix this..
LSB Version: core-2.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
Linux Linux 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
milds3v3n@Linux:~$ sudo apt-get update
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Reading package lists... Done
milds3v3n# apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following extra packages will be installed:
libc-bin
The following NEW packages will be installed:
libc-bin
0 upgraded, 1 newly installed, 0 to remove and 75 not upgraded.
Need to get 0 B/1,170 kB of archives.
After this operation, 3,532 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Can't exec "locale": No such file or directory at /usr/share/
Use of uninitialized value $Debconf:
dpkg: warning: 'ldconfig' not found in PATH or not executable
dpkg: error: 1 expected program not found in PATH or not executable
Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin
E: Sub-process /usr/bin/dpkg returned an error code (2)
installArchives() failed: Can't exec "locale": No such file or directory at /usr/share/
Use of uninitialized value $Debconf:
Can't exec "locale": No such file or directory at /usr/share/
Use of uninitialized value $Debconf:
Can't exec "locale": No such file or directory at /usr/share/
Use of uninitialized value $Debconf:
dpkg: warning: 'ldconfig' not found in PATH or not executable
dpkg: error: 1 expected program not found in PATH or not executable
Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin
Error in function:
| Manfred Hampl (m-hampl) said : | #19 |
@AJ:
Please do not piggyback on someone else's question but create your own question document on Launchpad https:/
The root cause for your problem seems to be completely different from Chris Weatherford's case.
| Chris (cpari24) said : | #20 |
Hello.
This may not be the correct thread to post my problems but if it is not, please direct me to the correct post and I may go there for further assistance, thanks.
The problems I experience are that all of my package managers (Synaptic, apt, aptitude, etc) fails to update the package database It seems all of the package managers in my Ubuntu 14.04 desktop install fails to function correctly.
In the lower right corner of the Taskbar I see a red circle with a white horizontal line inside of it. When I click on it a message in a dialog box states: "An error occurred. Please run Package Manager from the right-click menu or apt-get
in a terminal to see what is wrong.
The error message was: 'Error: Opening the cache (E: Parsing depency conflicts, E: Error
occurred while processing libnspr4 (NewVersion2), E: Problem with MergeList /var/lib/
This is what I get in the terminal:
username:~$ sudo apt-get check
Reading package lists... Error!
E: Problem parsing dependency Conflicts
E: Error occurred while processing libnspr4 (NewVersion2)
E: Problem with MergeList /var/lib/
E: The package lists or status file could not be parsed or opened.
I have tried to report the problem using the automated error reporting dialog box but that fails as well.
Here is the output for: "uname -a" --> http://
If you need results to various commands, here are some pastebin posts I have recorded as I have tried seeking help to no avail from the Ubuntu IRC channel on Freenode:
Here is the output for "cat /etc/apt/
I hope there is a fix as this has been bugging me for the last several days. As a last resort I have thought about swapping over all of my data to another storage medium and reinstalling Ubuntu Trusty.
| Manfred Hampl (m-hampl) said : | #21 |
@Chris (cpari24):
Please do not piggyback on somebody else's question, but create your own Launchpad question document.
Follow steps 1 to 6 of https:/
There you find a link that creates your own question document.
The root cause for your problem seems to be completely different from Chris Weatherford's case.
Can you help with this problem?
Provide an answer of your own, or ask Chris Weatherford for more information if necessary.
