I can't download any programs or updates on my newly bought ubuntu-based laptop

Asked by scorpion_n20002000

I have recently bought a laptop with ubuntu installed on it, and it refuses any program I try to download from store giving me a message ( failed to download repository information )
I don't know what is wrong, I have tried logging on different networks thinking it will help, but it didn't
I could download some program updates, then it said that my Ubuntu release isn't supported anymore and need to be upgraded
I tried to upgrade it, but it gave me a message ( failed to fetch )
I downloaded Ubuntu version 12.04 700 MB, but I can't install it ( I am new to Ubuntu and Linux system as a whole, always used windows systems )

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu software-center Edit question
Assignee:
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Solved by:
Mark Rijckenberg
Solved:
Last query:
Last reply:
Revision history for this message
Thomas Krüger (thkrueger) said :
#1

Can you please open the Terminal program (if in doubt, press Ctrl+Alt+T)m, enter the following command (exactly), press enter enter your password (nothing will be shown while entering) and copy the full output for us? Thanks!

sudo apt-get update

Revision history for this message
scorpion_n20002000 (scorpion-n20002000) said :
#2

sir@sir-Inspiron-N4050:~$ sudo apt-get update
[sudo] password for sir:
Ign http://archive.ubuntu.com maverick Release.gpg
Get:1 http://dell.archive.canonical.com maverick-dell Release.gpg [280B]
Get:2 http://archive.canonical.com maverick Release.gpg [198B]
Ign http://archive.canonical.com/ubuntu/ maverick/partner Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/main Translation-en
Ign http://archive.canonical.com/ubuntu/ maverick/partner Translation-en_US
Ign http://dell.archive.canonical.com/updates/ maverick-dell/public Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Ign http://dell.archive.canonical.com/updates/ maverick-dell/public Translation-en_US
Hit http://archive.canonical.com maverick Release
Ign http://archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en_US
Hit http://archive.canonical.com maverick/partner Sources
Hit http://dell.archive.canonical.com maverick-dell Release
Ign http://archive.ubuntu.com/ubuntu/ maverick/restricted Translation-en
Hit http://dell.archive.canonical.com maverick-dell/public Sources
Ign http://archive.ubuntu.com/ubuntu/ maverick/restricted Translation-en_US
Hit http://archive.canonical.com maverick/partner i386 Packages
Ign http://archive.ubuntu.com/ubuntu/ maverick/universe Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/universe Translation-en_US
Hit http://dell.archive.canonical.com maverick-dell/public i386 Packages
Ign http://archive.ubuntu.com maverick-updates Release.gpg
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/main Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/main Translation-en_US
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/multiverse Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/multiverse Translation-en_US
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/restricted Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/restricted Translation-en_US
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/universe Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/universe Translation-en_US
Ign http://archive.ubuntu.com maverick Release
Ign http://archive.ubuntu.com maverick-updates Release
Ign http://archive.ubuntu.com maverick/main Sources
Ign http://archive.ubuntu.com maverick/restricted Sources
Ign http://archive.ubuntu.com maverick/universe Sources
Ign http://archive.ubuntu.com maverick/multiverse Sources
Ign http://archive.ubuntu.com maverick/main i386 Packages
Ign http://archive.ubuntu.com maverick/restricted i386 Packages
Ign http://archive.ubuntu.com maverick/universe i386 Packages
Ign http://archive.ubuntu.com maverick/multiverse i386 Packages
Ign http://archive.ubuntu.com maverick-updates/main Sources
Ign http://archive.ubuntu.com maverick-updates/restricted Sources
Ign http://archive.ubuntu.com maverick-updates/universe Sources
Ign http://archive.ubuntu.com maverick-updates/multiverse Sources
Ign http://archive.ubuntu.com maverick-updates/main i386 Packages
Ign http://archive.ubuntu.com maverick-updates/restricted i386 Packages
Ign http://archive.ubuntu.com maverick-updates/universe i386 Packages
Ign http://archive.ubuntu.com maverick-updates/multiverse i386 Packages
Ign http://archive.ubuntu.com maverick/main Sources
Ign http://archive.ubuntu.com maverick/restricted Sources
Ign http://archive.ubuntu.com maverick/universe Sources
Ign http://archive.ubuntu.com maverick/multiverse Sources
Ign http://archive.ubuntu.com maverick/main i386 Packages
Ign http://archive.ubuntu.com maverick/restricted i386 Packages
Ign http://archive.ubuntu.com maverick/universe i386 Packages
Ign http://archive.ubuntu.com maverick/multiverse i386 Packages
Ign http://archive.ubuntu.com maverick-updates/main Sources
Ign http://archive.ubuntu.com maverick-updates/restricted Sources
Ign http://archive.ubuntu.com maverick-updates/universe Sources
Ign http://archive.ubuntu.com maverick-updates/multiverse Sources
Ign http://archive.ubuntu.com maverick-updates/main i386 Packages
Ign http://archive.ubuntu.com maverick-updates/restricted i386 Packages
Ign http://archive.ubuntu.com maverick-updates/universe i386 Packages
Ign http://archive.ubuntu.com maverick-updates/multiverse i386 Packages
Err http://archive.ubuntu.com maverick/main Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/restricted Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/universe Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/multiverse Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/main i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/restricted i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/universe i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/multiverse i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/main Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/restricted Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/universe Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/multiverse Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/main i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/restricted i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/universe i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/multiverse i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Fetched 478B in 16s (29B/s)
W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/main/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/restricted/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/universe/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/multiverse/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/main/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/restricted/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/universe/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/multiverse/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/main/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/restricted/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/universe/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/multiverse/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/main/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/restricted/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/universe/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/multiverse/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

E: Some index files failed to download, they have been ignored, or old ones used instead.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

Maverick is no longer supported. It is EOL. Its like installing Windows 98 then trying to get updates. There are none.

I suggest you wipe Maverick off and do a clean install of Precise which is LTS and supported til April 2017.

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said :
#4

Please read this:

https://wiki.ubuntu.com/Releases

Ubuntu 10.10 (maverick) is end-of-life.

I recommend performing a clean install of Ubuntu 12.04 LTS, which is
supported until April 2017.

You can using the following guide to burn an Ubuntu .iso image to CD:

https://help.ubuntu.com/community/BurningIsoHowto

Or you can download and install unetbootin to burn an Ubuntu .iso image to USB:

http://unetbootin.sourceforge.net/

More Ubuntu guides are here:

https://help.ubuntu.com/community/ExternalGuides

Revision history for this message
scorpion_n20002000 (scorpion-n20002000) said :
#5

Thanks Mark Rijckenberg, that solved my question.