I can't download any programs or updates on my newly bought ubuntu-based laptop

Asked by scorpion_n20002000 on 2013-11-02

I have recently bought a laptop with ubuntu installed on it, and it refuses any program I try to download from store giving me a message ( failed to download repository information )
I don't know what is wrong, I have tried logging on different networks thinking it will help, but it didn't
I could download some program updates, then it said that my Ubuntu release isn't supported anymore and need to be upgraded
I tried to upgrade it, but it gave me a message ( failed to fetch )
I downloaded Ubuntu version 12.04 700 MB, but I can't install it ( I am new to Ubuntu and Linux system as a whole, always used windows systems )

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu software-center Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
2013-11-02
Last query:
2013-11-02
Last reply:
2013-11-02
Thomas Kr├╝ger (thkrueger) said : #1

Can you please open the Terminal program (if in doubt, press Ctrl+Alt+T)m, enter the following command (exactly), press enter enter your password (nothing will be shown while entering) and copy the full output for us? Thanks!

sudo apt-get update

sir@sir-Inspiron-N4050:~$ sudo apt-get update
[sudo] password for sir:
Ign http://archive.ubuntu.com maverick Release.gpg
Get:1 http://dell.archive.canonical.com maverick-dell Release.gpg [280B]
Get:2 http://archive.canonical.com maverick Release.gpg [198B]
Ign http://archive.canonical.com/ubuntu/ maverick/partner Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/main Translation-en
Ign http://archive.canonical.com/ubuntu/ maverick/partner Translation-en_US
Ign http://dell.archive.canonical.com/updates/ maverick-dell/public Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Ign http://dell.archive.canonical.com/updates/ maverick-dell/public Translation-en_US
Hit http://archive.canonical.com maverick Release
Ign http://archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/multiverse Translation-en_US
Hit http://archive.canonical.com maverick/partner Sources
Hit http://dell.archive.canonical.com maverick-dell Release
Ign http://archive.ubuntu.com/ubuntu/ maverick/restricted Translation-en
Hit http://dell.archive.canonical.com maverick-dell/public Sources
Ign http://archive.ubuntu.com/ubuntu/ maverick/restricted Translation-en_US
Hit http://archive.canonical.com maverick/partner i386 Packages
Ign http://archive.ubuntu.com/ubuntu/ maverick/universe Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick/universe Translation-en_US
Hit http://dell.archive.canonical.com maverick-dell/public i386 Packages
Ign http://archive.ubuntu.com maverick-updates Release.gpg
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/main Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/main Translation-en_US
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/multiverse Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/multiverse Translation-en_US
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/restricted Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/restricted Translation-en_US
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/universe Translation-en
Ign http://archive.ubuntu.com/ubuntu/ maverick-updates/universe Translation-en_US
Ign http://archive.ubuntu.com maverick Release
Ign http://archive.ubuntu.com maverick-updates Release
Ign http://archive.ubuntu.com maverick/main Sources
Ign http://archive.ubuntu.com maverick/restricted Sources
Ign http://archive.ubuntu.com maverick/universe Sources
Ign http://archive.ubuntu.com maverick/multiverse Sources
Ign http://archive.ubuntu.com maverick/main i386 Packages
Ign http://archive.ubuntu.com maverick/restricted i386 Packages
Ign http://archive.ubuntu.com maverick/universe i386 Packages
Ign http://archive.ubuntu.com maverick/multiverse i386 Packages
Ign http://archive.ubuntu.com maverick-updates/main Sources
Ign http://archive.ubuntu.com maverick-updates/restricted Sources
Ign http://archive.ubuntu.com maverick-updates/universe Sources
Ign http://archive.ubuntu.com maverick-updates/multiverse Sources
Ign http://archive.ubuntu.com maverick-updates/main i386 Packages
Ign http://archive.ubuntu.com maverick-updates/restricted i386 Packages
Ign http://archive.ubuntu.com maverick-updates/universe i386 Packages
Ign http://archive.ubuntu.com maverick-updates/multiverse i386 Packages
Ign http://archive.ubuntu.com maverick/main Sources
Ign http://archive.ubuntu.com maverick/restricted Sources
Ign http://archive.ubuntu.com maverick/universe Sources
Ign http://archive.ubuntu.com maverick/multiverse Sources
Ign http://archive.ubuntu.com maverick/main i386 Packages
Ign http://archive.ubuntu.com maverick/restricted i386 Packages
Ign http://archive.ubuntu.com maverick/universe i386 Packages
Ign http://archive.ubuntu.com maverick/multiverse i386 Packages
Ign http://archive.ubuntu.com maverick-updates/main Sources
Ign http://archive.ubuntu.com maverick-updates/restricted Sources
Ign http://archive.ubuntu.com maverick-updates/universe Sources
Ign http://archive.ubuntu.com maverick-updates/multiverse Sources
Ign http://archive.ubuntu.com maverick-updates/main i386 Packages
Ign http://archive.ubuntu.com maverick-updates/restricted i386 Packages
Ign http://archive.ubuntu.com maverick-updates/universe i386 Packages
Ign http://archive.ubuntu.com maverick-updates/multiverse i386 Packages
Err http://archive.ubuntu.com maverick/main Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/restricted Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/universe Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/multiverse Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/main i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/restricted i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/universe i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick/multiverse i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/main Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/restricted Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/universe Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/multiverse Sources
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/main i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/restricted i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/universe i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Err http://archive.ubuntu.com maverick-updates/multiverse i386 Packages
  404 Not Found [IP: 91.189.92.176 80]
Fetched 478B in 16s (29B/s)
W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/main/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/restricted/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/universe/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/multiverse/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/main/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/restricted/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/universe/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick/multiverse/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/main/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/restricted/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/universe/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/multiverse/source/Sources.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/main/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/restricted/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/universe/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/maverick-updates/multiverse/binary-i386/Packages.gz 404 Not Found [IP: 91.189.92.176 80]

E: Some index files failed to download, they have been ignored, or old ones used instead.

Maverick is no longer supported. It is EOL. Its like installing Windows 98 then trying to get updates. There are none.

I suggest you wipe Maverick off and do a clean install of Precise which is LTS and supported til April 2017.

Please read this:

https://wiki.ubuntu.com/Releases

Ubuntu 10.10 (maverick) is end-of-life.

I recommend performing a clean install of Ubuntu 12.04 LTS, which is
supported until April 2017.

You can using the following guide to burn an Ubuntu .iso image to CD:

https://help.ubuntu.com/community/BurningIsoHowto

Or you can download and install unetbootin to burn an Ubuntu .iso image to USB:

http://unetbootin.sourceforge.net/

More Ubuntu guides are here:

https://help.ubuntu.com/community/ExternalGuides

Thanks Mark Rijckenberg, that solved my question.