serial key already exists

Asked by Scott Wilson

I ordered some software that I paid for and the serial number seems to be assigned to a different email address than mine. When I attempt to activate it, I get this key is already registered to a different email address.

I've tried to get this resolved by the software owner [no joy] and was directed here. Any suggestions would be welcome.

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Scott Wilson (wilsonsway) said :
#1

Quick n Easy Website Builder is the software in question.

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N1ck 7h0m4d4k15 (nicktux) said :
#2

You should report a bug for this , so the developers can see it. This is my suggestion.

Personally , I doubt if someone can reset the registered e-mail address (serial number) , but it is worth to try.

Regards
 NikTh

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