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software-center package

Ubuntu Software Center is not loading in Ubuntu 11.10

Asked by Nilesh

I installed Ubuntu 11.10 today. When I click Ubuntu Software Centre - I get a blank grey screen with the loading signal and eventually the error message SOFTWARE CENTRE IS NOT RESPONDING. So I have to force QUIT. Is there a fix for this?

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Ubuntu software-center Edit question
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Nilesh
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Can you give the output of:

sudo apt-get update; sudo apt-get upgrade

Thanks

Revision history for this message
marcus aurelius (adbiz) said : 		#2

try downloading and installing the updates. there is an update for software center in the recent patches.

Revision history for this message
Nilesh (nileshpharia) said : 		#3

actioparnship:
output of: sudo apt-get update; sudo apt-get upgrade

Ign http://ppa.launchpad.net oneiric InRelease
Ign http://security.ubuntu.com oneiric-security InRelease
Ign http://archive.ubuntu.com oneiric InRelease
Ign http://archive.ubuntu.com oneiric-updates InRelease
Hit http://ppa.launchpad.net oneiric Release.gpg
Hit http://security.ubuntu.com oneiric-security Release.gpg
Hit http://ppa.launchpad.net oneiric Release
Hit http://archive.ubuntu.com oneiric Release.gpg
Hit http://security.ubuntu.com oneiric-security Release
Get:1 http://archive.ubuntu.com oneiric-updates Release.gpg [198 B]
Hit http://ppa.launchpad.net oneiric/main Sources
Hit http://security.ubuntu.com oneiric-security/main amd64 Packages
Hit http://archive.ubuntu.com oneiric Release
Hit http://ppa.launchpad.net oneiric/main amd64 Packages
Hit http://ppa.launchpad.net oneiric/main i386 Packages
Ign http://ppa.launchpad.net oneiric/main TranslationIndex
Hit http://security.ubuntu.com oneiric-security/restricted amd64 Packages
Hit http://security.ubuntu.com oneiric-security/universe amd64 Packages
Hit http://security.ubuntu.com oneiric-security/multiverse amd64 Packages
Hit http://security.ubuntu.com oneiric-security/main i386 Packages
Hit http://security.ubuntu.com oneiric-security/restricted i386 Packages
Get:2 http://archive.ubuntu.com oneiric-updates Release [32.4 kB]
Hit http://security.ubuntu.com oneiric-security/universe i386 Packages
Hit http://security.ubuntu.com oneiric-security/multiverse i386 Packages
Hit http://security.ubuntu.com oneiric-security/main TranslationIndex
Hit http://security.ubuntu.com oneiric-security/multiverse TranslationIndex
Hit http://security.ubuntu.com oneiric-security/restricted TranslationIndex
Hit http://security.ubuntu.com oneiric-security/universe TranslationIndex
Hit http://security.ubuntu.com oneiric-security/main Translation-en
Hit http://archive.ubuntu.com oneiric/main amd64 Packages
Hit http://archive.ubuntu.com oneiric/restricted amd64 Packages
Hit http://archive.ubuntu.com oneiric/universe amd64 Packages
Hit http://archive.ubuntu.com oneiric/multiverse amd64 Packages
Hit http://archive.ubuntu.com oneiric/main i386 Packages
Hit http://archive.ubuntu.com oneiric/restricted i386 Packages
Hit http://archive.ubuntu.com oneiric/universe i386 Packages
Hit http://archive.ubuntu.com oneiric/multiverse i386 Packages
Hit http://archive.ubuntu.com oneiric/main TranslationIndex
Hit http://archive.ubuntu.com oneiric/multiverse TranslationIndex
Hit http://archive.ubuntu.com oneiric/restricted TranslationIndex
Hit http://archive.ubuntu.com oneiric/universe TranslationIndex
Get:3 http://archive.ubuntu.com oneiric-updates/main amd64 Packages [113 kB]
Ign http://ppa.launchpad.net oneiric/main Translation-en_GB
Hit http://security.ubuntu.com oneiric-security/multiverse Translation-en
Hit http://security.ubuntu.com oneiric-security/restricted Translation-en
Hit http://security.ubuntu.com oneiric-security/universe Translation-en
Ign http://ppa.launchpad.net oneiric/main Translation-en
Get:4 http://archive.ubuntu.com oneiric-updates/restricted amd64 Packages [14 B]
Get:5 http://archive.ubuntu.com oneiric-updates/universe amd64 Packages [29.3 kB]
Get:6 http://archive.ubuntu.com oneiric-updates/multiverse amd64 Packages [2,698 B]
Get:7 http://archive.ubuntu.com oneiric-updates/main i386 Packages [113 kB]
Get:8 http://archive.ubuntu.com oneiric-updates/restricted i386 Packages [14 B]
Get:9 http://archive.ubuntu.com oneiric-updates/universe i386 Packages [29.7 kB]
Get:10 http://archive.ubuntu.com oneiric-updates/multiverse i386 Packages [2,703 B]
Get:11 http://archive.ubuntu.com oneiric-updates/main TranslationIndex [73 B]
Get:12 http://archive.ubuntu.com oneiric-updates/multiverse TranslationIndex [72 B]
Get:13 http://archive.ubuntu.com oneiric-updates/restricted TranslationIndex [70 B]
Get:14 http://archive.ubuntu.com oneiric-updates/universe TranslationIndex [73 B]
Hit http://archive.ubuntu.com oneiric/main Translation-en_GB
Hit http://archive.ubuntu.com oneiric/main Translation-en
Hit http://archive.ubuntu.com oneiric/multiverse Translation-en_GB
Hit http://archive.ubuntu.com oneiric/multiverse Translation-en
Hit http://archive.ubuntu.com oneiric/restricted Translation-en_GB
Hit http://archive.ubuntu.com oneiric/restricted Translation-en
Hit http://archive.ubuntu.com oneiric/universe Translation-en_GB
Hit http://archive.ubuntu.com oneiric/universe Translation-en
Get:15 http://archive.ubuntu.com oneiric-updates/main Translation-en [59.7 kB]
Hit http://archive.ubuntu.com oneiric-updates/multiverse Translation-en
Hit http://archive.ubuntu.com oneiric-updates/restricted Translation-en
Get:16 http://archive.ubuntu.com oneiric-updates/universe Translation-en [18.9 kB]
Fetched 403 kB in 8s (46.7 kB/s)
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
abc@ubuntu:~$

Revision history for this message
Nilesh (nileshpharia) said : 		#4

marcus aurelius:
I am sorry, but I am totally new to ubuntu. How to install the updates?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

Ok then run:

sudo dpkg --configure -a

As it says, what is output?

Revision history for this message
Nilesh (nileshpharia) said : 		#6

actioparnship and marcus aurelius:

Hey after installing the updates and restarting the computer I again tried to open the software center but same problem.
I again tried to run as actioparnship said. The output is as under:

abc@ubuntu:~$ sudo apt-get update; sudo apt-get upgrade
[sudo] password for abc:
Ign http://ppa.launchpad.net oneiric InRelease
Ign http://security.ubuntu.com oneiric-security InRelease
Ign http://archive.ubuntu.com oneiric InRelease
Ign http://archive.ubuntu.com oneiric-updates InRelease
Hit http://ppa.launchpad.net oneiric Release.gpg
Hit http://security.ubuntu.com oneiric-security Release.gpg
Hit http://archive.ubuntu.com oneiric Release.gpg
Hit http://ppa.launchpad.net oneiric Release
Hit http://security.ubuntu.com oneiric-security Release
Hit http://archive.ubuntu.com oneiric-updates Release.gpg
Hit http://ppa.launchpad.net oneiric/main Sources
Hit http://security.ubuntu.com oneiric-security/main amd64 Packages
Hit http://archive.ubuntu.com oneiric Release
Hit http://ppa.launchpad.net oneiric/main amd64 Packages
Hit http://ppa.launchpad.net oneiric/main i386 Packages
Ign http://ppa.launchpad.net oneiric/main TranslationIndex
Hit http://security.ubuntu.com oneiric-security/restricted amd64 Packages
Hit http://security.ubuntu.com oneiric-security/universe amd64 Packages
Hit http://security.ubuntu.com oneiric-security/multiverse amd64 Packages
Hit http://security.ubuntu.com oneiric-security/main i386 Packages
Hit http://security.ubuntu.com oneiric-security/restricted i386 Packages
Hit http://archive.ubuntu.com oneiric-updates Release
Hit http://security.ubuntu.com oneiric-security/universe i386 Packages
Hit http://security.ubuntu.com oneiric-security/multiverse i386 Packages
Hit http://security.ubuntu.com oneiric-security/main TranslationIndex
Hit http://security.ubuntu.com oneiric-security/multiverse TranslationIndex
Hit http://security.ubuntu.com oneiric-security/restricted TranslationIndex
Hit http://archive.ubuntu.com oneiric/main amd64 Packages
Hit http://archive.ubuntu.com oneiric/restricted amd64 Packages
Hit http://archive.ubuntu.com oneiric/universe amd64 Packages
Hit http://archive.ubuntu.com oneiric/multiverse amd64 Packages
Hit http://archive.ubuntu.com oneiric/main i386 Packages
Hit http://security.ubuntu.com oneiric-security/universe TranslationIndex
Hit http://archive.ubuntu.com oneiric/restricted i386 Packages
Hit http://archive.ubuntu.com oneiric/universe i386 Packages
Hit http://archive.ubuntu.com oneiric/multiverse i386 Packages
Hit http://archive.ubuntu.com oneiric/main TranslationIndex
Hit http://archive.ubuntu.com oneiric/multiverse TranslationIndex
Hit http://security.ubuntu.com oneiric-security/main Translation-en
Hit http://security.ubuntu.com oneiric-security/multiverse Translation-en
Hit http://archive.ubuntu.com oneiric/restricted TranslationIndex
Hit http://archive.ubuntu.com oneiric/universe TranslationIndex
Hit http://archive.ubuntu.com oneiric-updates/main amd64 Packages
Hit http://archive.ubuntu.com oneiric-updates/restricted amd64 Packages
Hit http://archive.ubuntu.com oneiric-updates/universe amd64 Packages
Hit http://security.ubuntu.com oneiric-security/restricted Translation-en
Hit http://archive.ubuntu.com oneiric-updates/multiverse amd64 Packages
Hit http://archive.ubuntu.com oneiric-updates/main i386 Packages
Hit http://archive.ubuntu.com oneiric-updates/restricted i386 Packages
Hit http://archive.ubuntu.com oneiric-updates/universe i386 Packages
Hit http://archive.ubuntu.com oneiric-updates/multiverse i386 Packages
Hit http://security.ubuntu.com oneiric-security/universe Translation-en
Hit http://archive.ubuntu.com oneiric-updates/main TranslationIndex
Hit http://archive.ubuntu.com oneiric-updates/multiverse TranslationIndex
Hit http://archive.ubuntu.com oneiric-updates/restricted TranslationIndex
Hit http://archive.ubuntu.com oneiric-updates/universe TranslationIndex
Hit http://archive.ubuntu.com oneiric/main Translation-en_GB
Hit http://archive.ubuntu.com oneiric/main Translation-en
Hit http://archive.ubuntu.com oneiric/multiverse Translation-en_GB
Hit http://archive.ubuntu.com oneiric/multiverse Translation-en
Hit http://archive.ubuntu.com oneiric/restricted Translation-en_GB
Hit http://archive.ubuntu.com oneiric/restricted Translation-en
Hit http://archive.ubuntu.com oneiric/universe Translation-en_GB
Hit http://archive.ubuntu.com oneiric/universe Translation-en
Hit http://archive.ubuntu.com oneiric-updates/main Translation-en
Hit http://archive.ubuntu.com oneiric-updates/multiverse Translation-en
Hit http://archive.ubuntu.com oneiric-updates/restricted Translation-en
Hit http://archive.ubuntu.com oneiric-updates/universe Translation-en
Ign http://ppa.launchpad.net oneiric/main Translation-en_GB
Ign http://ppa.launchpad.net oneiric/main Translation-en
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
abc@ubuntu:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#7

ok now if you run software centre, does it work ok?

Revision history for this message
Nilesh (nileshpharia) said : 		#8

No the problem still continues

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#9

ok try:

sudp apt-get cleanl; sudo apt-get -y --reinstall install software-center

May help

Revision history for this message
Nilesh (nileshpharia) said : 		#10

Done as you said but still not working. I'm restarting the computer.
The output:

abc@ubuntu:~$ sudp apt-get cleanl; sudo apt-get -y --reinstall install software-center
No command 'sudp' found, did you mean:
 Command 'sup' from package 'sup' (universe)
 Command 'sudo' from package 'sudo' (main)
 Command 'sudo' from package 'sudo-ldap' (universe)
 Command 'sfdp' from package 'graphviz' (main)
sudp: command not found
[sudo] password for abc:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/692 kB of archives.
After this operation, 0 B of additional disk space will be used.
(Reading database ... 127492 files and directories currently installed.)
Preparing to replace software-center 5.0.2 (using .../software-center_5.0.2_all.deb) ...
Unpacking replacement software-center ...
Processing triggers for desktop-file-utils ...
Processing triggers for gnome-menus ...
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Processing triggers for hicolor-icon-theme ...
Processing triggers for man-db ...
Setting up software-center (5.0.2) ...
Updating software catalog...this may take a moment.
Software catalog update was successful.
abc@ubuntu:~$

Revision history for this message
Nilesh (nileshpharia) said : 		#11

Even after rebooting it is still not responding.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#12

What happens if you run:

software-center

In terminal?

Revision history for this message
Nilesh (nileshpharia) said : 		#13

abc@ubuntu:~$ software-center
2011-11-02 10:14:15,715 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 15 21
2011-11-02 10:14:41,868 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/dbus/proxies.py', 406, '_introspect_error_handler')'
2011-11-02 10:14:41,868 - dbus.proxies - ERROR - Introspect error on :1.210:/com/ubuntu/Softwarecenter: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
2011-11-02 10:15:14,192 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2011-11-02 10:15:14,445 - softwarecenter.ui.gtk3.utils - INFO - Softwarecenter style provider for ambiance Gtk theme: /usr/share/software-center/ui/gtk3/css/softwarecenter.css

AFTER THIS THE SOFTWARE CENTER WINDOW OPENS AUTOMATICALLY AND THEN TURNS GREY/ NOT RESPONDING

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#14

Does it happen as a fresh user?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#15

Just realized my first command was out:

sudo apt-get clean; sudo apt-get update; sudo apt-get -y --reinstall install software-center

May help

Revision history for this message
Nilesh (nileshpharia) said : 		#16

Hey,
I uninstalled Ubuntu completely from my machine and then again reinstalled it.
Now the software center works perfectly.
Thanks for your efforts.