Software Center Recommendation

You should facilitate a way via the Software Center to allow users to contact program developers directly, specifically when a program is purchased at a cost and the program fails to properly install or run. I purchased a game that immediately goes into an error screen & I had to contact the developer via Launchpad. If I were more of a rookie, I might have not known of any recourse & felt cheated out of my money and perhaps dissuaded to further use Ubuntu. Please allow this so the developer is immediately aware of any issues & is quick to issue a fix or temporarily suspend access to download the program until the issue is fixed. Please consider this. Thank you & I love Ubuntu.