restore factory settings on computer

Asked by amanda deaver on 2011-05-29

someone used my computer and put a password on it and now i can't download updates or anything and they don't know what the password might be so how do i restore the factory settings?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu software-center Edit question
Assignee:
No assignee Edit question
Last query:
2011-05-30
Last reply:
2011-05-30

If you have an ubuntu cd then put that in the drive, reboot and reinstall the ubuntu system.

amanda deaver (furball2001) said : #2

dont have the cd

amanda deaver (furball2001) said : #3

no cd

amanda deaver (furball2001) said : #5

won't let me do that for some reason

marcus aurelius (adbiz) said : #6

google "psychocat reset password" and follow the instructions on the website

marcus aurelius (adbiz) said : #7

google "psychocat reset password" and follow the instructions on the website

peter b (b1pete) said : #8

there are many passwords that may have been set.

does your pc when powered up require a password to be used ?

can you see ubuntu login screen that asks for a password ?

pls tell us more at what stage is the password required .

amanda deaver (furball2001) said : #9

only when downloading/installing something

amanda deaver (furball2001) said : #10

only when downloading/installing something

peter b (b1pete) said : #11

can you log in ubuntu ?

if yes pls open a terminal and run cmds as follows - one at the time -

whoami
sudo fdisk -l

l above is L lower case. copy and paste all output here.

Scott Riddell (scott-riddell) said : #12

raaz@chris-laptop:~$ whoami
raaz
raaz@chris-laptop:~$ sudo fdisk -l
[sudo] password for raaz:
Sorry, try again.
[sudo] password for raaz:
Sorry, try again.
[sudo] password for raaz:

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