snap-store update fails

Asked by Mick Alvey

Snap-store continues to fail to update - it seems there is a simple bug where the app/process starts upon login and then the software/updater process fials to shut down the ruuning process and therefore stalls upon tryin gto update the software. THis has been happening for several versions of Ubuntu and nearly every other distro out there.

Mostly people have been reporting shutting down the PID/process and then refreshing the software - surely someone can look into this issue and provide a REAL solution?

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu snapd Edit question
Assignee:
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Solved by:
Bernard Stafford
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Revision history for this message
Simone Pelosi (pelpsi) said :
#1

Hi,

I'm investigating on that.

Revision history for this message
Simone Pelosi (pelpsi) said :
#2

Hi!

This is rather an application problem than a snap problem (the app leaves a daemon running silently in the users session if you ever started the GUI part of it) , the team has been working on a replacement that does not do this, it is available in the preview/candidate channel already.

Revision history for this message
Mick Alvey (picknslide) said :
#3

Thank you
I have been doing the refresh app for snap-store so far
Mike Alvey
<email address hidden>

> On May 12, 2023, at 3:30 AM, Simone Pelosi <email address hidden> wrote:
>
> Your question #706595 on snap in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/snap/+question/706595
>
> Simone Pelosi proposed the following answer:
> Hi!
>
> This is rather an application problem than a snap problem (the app
> leaves a daemon running silently in the users session if you ever
> started the GUI part of it) , the team has been working on a replacement
> that does not do this, it is available in the preview/candidate channel
> already.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/snap/+question/706595/+confirm?answer_id=1
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/snap/+question/706595
>
> You received this question notification because you asked the question.

Revision history for this message
Mick Alvey (picknslide) said :
#4

Sorry this is an email response and this question has been answered and resolved for now so please CLOSE
Mike Alvey
<email address hidden>

> On May 12, 2023, at 5:50 PM, Mick Alvey <email address hidden> wrote:
>
> Your question #706595 on snap in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/snap/+question/706595
>
> Status: Answered => Open
>
> You are still having a problem:
> Thank you
> I have been doing the refresh app for snap-store so far
> Mike Alvey
> <email address hidden>
>
>
>> On May 12, 2023, at 3:30 AM, Simone Pelosi <email address hidden> wrote:
>>
>> Your question #706595 on snap in Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+source/snap/+question/706595
>>
>> Simone Pelosi proposed the following answer:
>> Hi!
>>
>> This is rather an application problem than a snap problem (the app
>> leaves a daemon running silently in the users session if you ever
>> started the GUI part of it) , the team has been working on a replacement
>> that does not do this, it is available in the preview/candidate channel
>> already.
>>
>> --
>> If this answers your question, please go to the following page to let us
>> know that it is solved:
>> https://answers.launchpad.net/ubuntu/+source/snap/+question/706595/+confirm?answer_id=1
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>> https://answers.launchpad.net/ubuntu/+source/snap/+question/706595
>>
>> You received this question notification because you asked the question.
>
> --
> You received this question notification because you asked the question.

Revision history for this message
Best Bernard Stafford (bernard010) said :
#5

Snap Store Error:
Open a terminal [ctl+alt=t] type:
killall snap-store
sudo snap refresh

https://discourse.ubuntu.com/t/how-to-close-the-snap-store-to-allow-snapd-to-update-it/30627

Revision history for this message
Mick Alvey (picknslide) said :
#6

Thanks Bernard Stafford, that solved my question.