Problem with installing Skype on Ubuntu 12.10 64-bit

Asked by Alessandro

 cannot install Skype on Ubuntu 12-10... I've tried picking up the file from Skype website (and opening it with Ubuntu Software Center), or using the command line:

sudo add-apt-repository "deb http://archive.canonical.com/ quantal partner"
sudo apt-get update
sudo apt-get install skype

In both cases, there is some problem with the package, that seems to be damaged...

can anyone help me?
in ubuntu 12.04 32 bit worked fine... should I switch to the 32-bit version of 12.10?

Thank you

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Ubuntu skype Edit question
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Subin Hutton (djlynux) said :
#1

I'm using 12.10 and using skype 64 bit version which is downloaded from the internet. You try the following steps.

1. Download 64 bit version from the skype official website (download Ubuntu 10.04 64-bit).
2. dpkg -i <file name>

I'm sure you're getting the error message at this stage. You update us the exact output that you're getting while you executing this command.

Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said :
#2

Hi,

give the output of

find /etc/apt -name '*.list' -exec bash -c 'echo -e "\n$1\n"; cat -n "$1"' _ '{}' \;

Thanks

Revision history for this message
Alessandro (letterato-alex) said :
#3

so... i've tried both of your suggestions, here's what i get

1) trying dpkg -i skype-ubuntu_4.0.0.8-1_amd64.deb

Selezionato il pacchetto skype non precedentemente selezionato.
(Lettura del database... 160260 file e directory attualmente installati.)
Estrazione di skype (da skype-ubuntu_4.0.0.8-1_amd64.deb)...
dpkg: problemi con le dipendenze impediscono la configurazione di skype:
 skype dipende da ia32-libs; comunque:
  Il pacchetto ia32-libs non è installato.

dpkg: errore nell'elaborare skype (--install):
 problemi con le dipendenze - lasciato non configurato
Elaborazione dei trigger per desktop-file-utils...
Elaborazione dei trigger per bamfdaemon...
Rebuilding /usr/share/applications/bamf.index...
Elaborazione dei trigger per gnome-menus...
Si sono verificati degli errori nell'elaborazione:
 skype

(i try to translate from the italian, but my technical english is no good:

skype packet selected
(Reading database... 160260 file and directory now installed.)
extracting skype (from skype-ubuntu_4.0.0.8-1_amd64.deb)...
dpkg: problems wit the dependences block skype configuration:
 skype depends from ia32-libs; however:
  packet ia32-libs is not installed.

dpkg: error in processing skype (--install):
 problems with the dependences - left as not configured
Processing trigger for desktop-file-utils...
Processing trigger per bamfdaemon...
Rebuilding /usr/share/applications/bamf.index...
Processing trigger for gnome-menus...
Some errors occurs during the processing:
 skype

i hope that in english does make sense!)

2) ale@ubuntu:~$ find /etc/apt -name '*.list' -exec bash -c 'echo -e "\n$1\n"; cat -n "$1"' _ '{}' \;

/etc/apt/sources.list

     1 deb http://archive.ubuntu.com/ubuntu/ quantal main restricted universe multiverse
     2 deb http://security.ubuntu.com/ubuntu/ quantal-security main restricted universe multiverse
     3 deb http://archive.canonical.com/ quantal partner
     4 deb-src http://archive.canonical.com/ quantal partner
     5 deb http://archive.ubuntu.com/ubuntu/ quantal-updates main restricted universe multiverse

Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said :
#4

On 10/23/2012 06:06 PM, Alessandro wrote:
> Question #212072 on acpi in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/acpi/+question/212072
>
> Alessandro posted a new comment:
> so... i've tried both of your suggestions, here's what i get
>
> 1) trying dpkg -i skype-ubuntu_4.0.0.8-1_amd64.deb
>
> Selezionato il pacchetto skype non precedentemente selezionato.
> (Lettura del database... 160260 file e directory attualmente installati.)
> Estrazione di skype (da skype-ubuntu_4.0.0.8-1_amd64.deb)...
> dpkg: problemi con le dipendenze impediscono la configurazione di skype:
> skype dipende da ia32-libs; comunque:
> Il pacchetto ia32-libs non è installato.
>
> dpkg: errore nell'elaborare skype (--install):
> problemi con le dipendenze - lasciato non configurato
> Elaborazione dei trigger per desktop-file-utils...
> Elaborazione dei trigger per bamfdaemon...
> Rebuilding /usr/share/applications/bamf.index...
> Elaborazione dei trigger per gnome-menus...
> Si sono verificati degli errori nell'elaborazione:
> skype
>
>
> (i try to translate from the italian, but my technical english is no good:
>
> skype packet selected
> (Reading database... 160260 file and directory now installed.)
> extracting skype (from skype-ubuntu_4.0.0.8-1_amd64.deb)...
> dpkg: problems wit the dependences block skype configuration:
> skype depends from ia32-libs; however:
> packet ia32-libs is not installed.
>
> dpkg: error in processing skype (--install):
> problems with the dependences - left as not configured
> Processing trigger for desktop-file-utils...
> Processing trigger per bamfdaemon...
> Rebuilding /usr/share/applications/bamf.index...
> Processing trigger for gnome-menus...
> Some errors occurs during the processing:
> skype
>
> i hope that in english does make sense!)
>
> 2) ale@ubuntu:~$ find /etc/apt -name '*.list' -exec bash -c 'echo -e
> "\n$1\n"; cat -n "$1"' _ '{}' \;
>
> /etc/apt/sources.list
>
> 1 deb http://archive.ubuntu.com/ubuntu/ quantal main restricted universe multiverse
> 2 deb http://security.ubuntu.com/ubuntu/ quantal-security main restricted universe multiverse
> 3 deb http://archive.canonical.com/ quantal partner
> 4 deb-src http://archive.canonical.com/ quantal partner
> 5 deb http://archive.ubuntu.com/ubuntu/ quantal-updates main restricted universe multiverse
>
sudo apt-get install -f

Thanks

Revision history for this message
Alessandro (letterato-alex) said :
#5

ok... the terminal says that there are some packet that were automatically installed, and that i shoul remove using apt-get autoremove; the packets are the following ones:

  lib32asound2 lib32gcc1 lib32stdc++6 libc6-i386

can I remove them safely?

Thanks once again.

Lettura elenco dei pacchetti... Fatto
Generazione albero delle dipendenze
Lettura informazioni sullo stato... Fatto
I seguenti pacchetti sono stati installati automaticamente e non sono più richiesti:
  lib32asound2 lib32gcc1 lib32stdc++6 libc6-i386
Usare "apt-get autoremove" per rimuoverli.
0 aggiornati, 0 installati, 0 da rimuovere e 0 non aggiornati.

Revision history for this message
Subin Hutton (djlynux) said :
#6

From the message I can understand that, you didn't install the dependency package ia32-libs. Do the following steps.

1. sudo apt-get purge skype
2. sudo apt-get install ia32-libs ; sudo apt-get install ia32-libs-multiarch
3. dpkg -i <downloaded skype file>

Then provide me the output. I think this will resolve the issue.

Revision history for this message
Alessandro (letterato-alex) said :
#7

thanks Sabin,
I'm sorry, but I can't install these two packages: if i install ia32-libs the terminal tells me that

"I seguenti pacchetti hanno dipendenze non soddisfatte:
 ia32-libs : Dipende: ia32-libs-multiarch ma non è installabile
E: Impossibile correggere i problemi, ci sono pacchetti danneggiati bloccati".

("the following packages have dependences not satisfied
ia32-libs : Depends : ia32-libs-multiarch but it is not installable
E: impossible solve the problems, there are blocked damaged packages")

if i install ia32-libs-multiarch:

Il pacchetto ia32-libs-multiarch non ha versioni disponibili, ma è nominato da un altro
pacchetto. Questo potrebbe indicare che il pacchetto è mancante, obsoleto
oppure è disponibile solo all'interno di un'altra sorgente

E: Il pacchetto "ia32-libs-multiarch" non ha candidati da installare

(the package ia32-libs-multiarch does not have available versions, but it's mentioned by another package. This may suggest that the package is missing, outdated or that it is avalaible only fron another source.

E: the package "ia32-libs-multiarch" doesn't have any candidates to install)

Sorry for this communication problem!

Thank you

Revision history for this message
Alessandro (letterato-alex) said :
#8

ah.. i forgot to say that i have both outputs if i try the command line "sudo apt-get install ia32-libs ; sudo apt-get install ia32-libs-multiarch"...

Revision history for this message
Subin Hutton (djlynux) said :
#9

I think some other people also reported this issue. Refer the url

https://bugs.launchpad.net/ubuntu/+source/ia32-libs/+bug/1016294

Check this matches your error message.

Revision history for this message
Alessandro (letterato-alex) said :
#10

thanks Sabin...
I checked the oter thread, and i think I actually have the same problem concerning ia32libs...
Unfortunately, I haven't understood how to solve this problem...
I'm a bit dummy with this kind of things...
Can you help me?

Revision history for this message
Subin Hutton (djlynux) said :
#11

I've linked your issues with the bug report. Hope we will get a proper update from the developers.

Revision history for this message
Alessandro (letterato-alex) said :
#12

Thank you for reporting this bug...I hope too that the developers will quicly fix this big problem!
thank you for your support!

Revision history for this message
Manfred Hampl (m-hampl) said :
#13

In some cases similar problems of other people have turned out to be caused by a mis-configuration of the package management system related to multiarch support.

Please issue the following commands and copy/paste all output:

dpkg --print-foreign-architectures
dpkg --print-architecture

If the first comand does not show any output, and the second one gives "amd64" you shouly try the following commands

sudo dpkg --add-architecture i386
sudo apt-get update

and then again

sudo apt-get install skype

Revision history for this message
Nathan Powroznik (powroznik-nathan) said :
#14

m-hampl,

Thank you so much. I've been fighting with this for 8 hours and your last post finally fixed it for me. I'm on a Lenovo Ideapad u400 fwiw.

Revision history for this message
biondi fernando (biondi-fernando) said :
#15

THANKS A LOT is just not enough to thank You , after a week trying bogus and totally useless and crashing answers from AskUbuntu, FINALLY I could install Skype on Quantal-Quetzal (amd64) on a hp 6910p laptop and works GREAT! this is the ONLY way it worked.

Revision history for this message
Loizos Nicolaou (loizosnic99) said :
#16

Manfred Hampl,

I registered to this site only to tell you a huge THANKS!!!!!!!!!!!!!!!!!!!! i had this problem for about 1 week.I was going to delete ubuntu until i saw this post.Tyvm you helped a lot!!!!!!

Revision history for this message
André Tocantins (andre-tocantins) said :
#17

just perfect! I was browsing around in many sites, trying many tutorials and nothing. Three simple lines just solved! Tks a lot.

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