scanner/printer not found on usb port

Asked by stillncorry on 2014-04-23

I have a HP deskjet 2540, I had issues with the scanner being detected so I installed hplip and now it will not even detect my printer and scanner at all with my usb connection so I cant finish installing my printer/scanner . What did I do wrong?
The printer is still detected when i plug it into my xp computer so its not the cord or the printer.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu simple-scan Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
2015-11-08
Last query:
2015-11-08
Last reply:
2014-04-23
stillncorry (stillncorry) said : #1

Im sorry for not mentioning Im running Linux Lite OS

Linux Lite is not supported here or in any of the Ubuntu support channels. It has its own community and its own forums which are separate from Ubuntu's. I suggest you post here:

https://www.linuxliteos.com/forums/

Thanks.

stillncorry (stillncorry) said : #3

Sorry, I clicked help online from my scanner program and it took me here.

No worries. The guys on the Linux Lite forum will help you. This is Ubuntu support only.

stillncorry (stillncorry) said : #5

Thanks actionparsnip, that solved my question.