Simple Scan unable to connect Bother MFC-240C all in one

Asked by Mining3 on 2013-02-12

Simple Scan unable to connect Bother MFC-240C. I can photo copy and I can print. Error message: Unable to conect to scanner

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu simple-scan Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
2013-02-15
Last query:
2013-02-15
Last reply:
2013-02-15
Manfred Hampl (m-hampl) said : #1

What have you already done so far ?
Installed sane-utils ?
Installed the brother scanner drivers brscan 2 http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/download_scn.html#brscan2 ?
Added a udev rule http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/instruction_scn1c.html#u9.10 ?
What Ubuntu release are you running ? 32 or 64 bit ?

What is the output of:

uname -a; lsb_release -a; dpkg -l | grep -i scan

Thanks

Mining3 (josh-thurston1) said : #3

Dear Question:

I went to the ever dependable and kind people at Free Geek Vancouver and
attended their weekly Open Help Night between 6-9pm every Wednesday. The
problem was quickly solved by them........they also solved some other
screwy problems that came about from a crash when the computer was loading
the Ubuntu CD that caused the Home folder not to open. I only wish this
format of Free Geek Vancouver could be duplicated in every region, city and
town of the world as these volunteer people as so kind and knowledgeable.

PS Thank you for kind consideration in helping me

*Yours Sincerely *
*Josh Thurston*

On 13 February 2013 03:41, actionparsnip <
<email address hidden>> wrote:

> Your question #221732 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/221732
>
> actionparsnip requested more information:
> What is the output of:
>
> uname -a; lsb_release -a; dpkg -l | grep -i scan
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/221732
>
> You received this question notification because you asked the question.
>

Mining3 (josh-thurston1) said : #4

I went to the ever dependable and kind people at Free Geek Vancouver on
February 13th and
attended their weekly Open Help Night between 6-9pm every Wednesday. The
problem was quickly solved by them........they also solved some other
screwy problems that came about from a crash when the computer was loading
the Ubuntu CD that caused the Home folder not to open. I only wish this
format of Free Geek Vancouver could be duplicated in every region, city and
town of the world as these volunteer people as so kind and knowledgeable.

PS Thank you for kind consideration in trying helping me

*Yours Sincerely *
*Josh Thurston*

On 13 February 2013 00:06, Manfred Hampl <
<email address hidden>> wrote:

> Your question #221732 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/221732
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What have you already done so far ?
> Installed sane-utils ?
> Installed the brother scanner drivers brscan 2
> http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/download_scn.html#brscan2?
> Added a udev rule
> http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/instruction_scn1c.html#u9.10?
> What Ubuntu release are you running ? 32 or 64 bit ?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/221732
>
> You received this question notification because you asked the question.
>

Best Manfred Hampl (m-hampl) said : #5

Nice to hear that the problem has been sorted out.
Now please mark that question as solved by visiting https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/221732 and pressing the appropriate button.

Mining3 (josh-thurston1) said : #6

Thanks Manfred Hampl, that solved my question.

Mining3 (josh-thurston1) said : #7

Now the SD card reader does not work

Manfred Hampl (m-hampl) said : #8

If there is a problem with the SD card reader, that most probably is not related to the brother scan problem.
To avoid mixing different issues in one question document please open a new question by using https://answers.launchpad.net/ubuntu/+addquestion

Mining3 (josh-thurston1) said : #9

It was just a comment to show what a load of hassles having a brother
anything is

On 14 February 2013 23:26, Manfred Hampl <
<email address hidden>> wrote:

> Your question #221732 on simple-scan in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/221732
>
> Manfred Hampl posted a new comment:
> If there is a problem with the SD card reader, that most probably is not
> related to the brother scan problem.
> To avoid mixing different issues in one question document please open a
> new question by using https://answers.launchpad.net/ubuntu/+addquestion
>
> --
> You received this question notification because you asked the question.
>