Ubuntu

scanning not possible on BROTHER DCP-150C

Asked by cantalou

l'imprimante multifonction Brother DCP-150C est reconnue par le système mais la numérisation (simple scan) ne s'execute pas.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: simple-scan 3.2.1-0ubuntu1~oneiric1
ProcVersionSignature: Ubuntu 3.0.0-15.24-generic 3.0.13
Uname: Linux 3.0.0-15-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Tue Feb 14 14:55:52 2012
DriverPackageVersions:
 libsane 1.0.22-2ubuntu2
 libsane-extras N/A
 hplip 3.11.7-1ubuntu3.1
 hpoj N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Acer Aspire X1301
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic root=UUID=2cf61366-79ee-4d60-8577-b563851fa131 ro quiet splash vt.handoff=7
SimpleScanLog:

SourcePackage: simple-scan
UpgradeStatus: Upgraded to oneiric on 2011-11-08 (97 days ago)
dmi.bios.date: 11/06/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: P01-A2
dmi.board.name: WMCP78M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrP01-A2:bd11/06/2009:svnAcer:pnAspireX1301:pvr:rvnAcer:rnWMCP78M:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire X1301
dmi.sys.vendor: Acer

Question information

Language:
French Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
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Last query:
Last reply:

This question was originally filed as bug #932068.

Revision history for this message
Michael Nagel (nailor) said : 		#1

Please report any bugs in English language.
I convert this into a Question, that can be in French.
Also this might be solved by some (google) search.

Also, before reconverting into a bug, please read the following:

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

Revision history for this message
Launchpad Janitor (janitor) said : 		#2

This question was expired because it remained in the 'Open' state without activity for the last 15 days.