i am not able to connect my scanner, the driver seems just to work wiht micrososft

Hello Helga, what is the scanner model and manufacter?

Does it plug in with a USB cable, or does it have wide head on the end of the cable that plugs into the back of your PC?

We will possibly need more info after this, but to provide more directions, we would need this first.

Also helpful would be your ubuntu version if known.

hello mycae,

WOOOOWWWW
I am not used to this, getting response immediatley, i am used to
microsoft: no-reply or no-sense-answers. Many thanks.

Scanner is a Goodmans, GSC 12/24 Flatbed, plugs in with USB,
My friends put ubuntu puppy 11.10 on the computer.
hope that helps

Dr. Helga Uckermann
Revise Consultancy
Office:0845 373 3609
Mobile:0781 283 2161
Skype: revise666
www.revise.org.uk
www.walesbest.com

Think before print!

On 03/01/12 19:01, mycae wrote:
> Your question #183629 on software-center in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/software-center/+question/183629
>
> Status: Open => Needs information
>
> mycae requested more information:
> Hello Helga, what is the scanner model and manufacter?
>
> Does it plug in with a USB cable, or does it have wide head on the end
> of the cable that plugs into the back of your PC?
>
> We will possibly need more info after this, but to provide more
> directions, we would need this first.
>
> Also helpful would be your ubuntu version if known.
>

simple scan supports a lot of older scanners. give that a try.
if you want something a bit more elaborate, you can download xsane, which is also available.
both programs are available in the software center.

Hi Helga,

The response can be hit and miss. Most people here are volunteers.

Can you confirm that you have tried to access this with either the program "simple scan", or "xsane", as suggested by marcus?

If you have tried this, and it does not work, can you:

Open a terminal with Ctrl+Alt+T, then paste these commands:

lsb_release -a
uname -a
lsusb
lsmod

then post the results back here -- you can cut and paste from the terminal with the edit menu, or by using right click.

This will pull some technical details from your system, and we can then have some more data to work with.

Dear mycae,
i knew this is all done volunteer, which makes it even more
"WOOOOOOWWW", i paid for microsoft and they do not come up wiht
anything. cheer lazyness that i didn't change long time ago and I didn't
know anybody who had the ubuntu/linux system to help. so to you and
marcus aurelius lots of thanks.
I copy the terminal information, both software was easily downloaded,
but they don't find the device to scan
Many thanks Helga

helga@lilahexe:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
helga@lilahexe:~$ uname -a
Linux lilahexe 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:34:47 UTC
2011 i686 athlon i386 GNU/Linux
helga@lilahexe:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 001 Device 005: ID 0781:5567 SanDisk Corp. Cruzer Blade
Bus 003 Device 004: ID 055f:021c Mustek Systems, Inc. BearPaw 1200 CU Plus
Bus 003 Device 003: ID 1d57:32da
Bus 005 Device 003: ID 03f0:0317 Hewlett-Packard LaserJet 1200
helga@lilahexe:~$ lsmod

Dr. Helga Uckermann
Revise Consultancy
Office:0845 373 3609
Mobile:0781 283 2161
Skype: revise666
www.revise.org.uk
www.walesbest.com

Think before print!

On 04/01/12 23:41, mycae wrote:
> lsb_release -a
> uname -a
> lsusb
> lsmod

Hi Helga,

Your device (Mustek 1200) is reported as needing to have some firmware downloaded to make it function. There are some instructions here, which are supposed to work:

http://ubuntuforums.org/showthread.php?t=154429