Unable to connect toScanner HP ScanJet 5p
After updating from Ubuntu 10.4 to 10.10 the foiling massage appear when I start "simple scan"
"No scanners detected". The Scanner work correctly in the 10.4 version
note the scanner is a SCSI connection.
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#1 |
try uninstalling hplip, then download and install the new hplip from the hp website.
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#2 |
Thank you for your pront replay , but I am not a experience Ubuntu user .
I have down load a new version of HPLIP-3.10.9.run ; but could please advise how I un-install the present HPLIP and how to install the new version.
Your help will be most appreciated Thank you
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#3 |
I was able to Uninstall and re-install HPLIP by using Synaptic Package Manager, but it made no difference to the dection of the Scanner.
I than ran the following command line "lshw" and a copy is printed bellow No scanner appear in the listing , but I know the scanner was detectd by he SCSI card.
I hop this information my help out in working out my problem .
Thank you for cooperation and help
Uccio
uccio33@
[sudo] password for uccio33:
uccio33-linux
description: Desktop Computer
product: PROD00000000
vendor: OEM00000
width: 32 bits
capabilities: smbios-2.2 dmi-2.2 smp-1.4 smp
configuration: boot=normal chassis=desktop cpus=1
*-core
description: Motherboard
product: i845E-W83627HF
physical id: 0
*-firmware
vendor: Phoenix Technologies, LTD
physical id: 0
version: 6.00 PG (06/18/2002)
size: 128KiB
capacity: 448KiB
*-cpu
product: Intel(R) Pentium(R) 4 CPU 1.70GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: 15.1.2
slot: Socket 478
size: 1700MHz
capacity: 2400MHz
width: 32 bits
clock: 100MHz
*-cache:0
slot: Internal Cache
size: 8KiB
*-cache:1
slot: External Cache
size: 256KiB
*-memory
physical id: 1f
slot: System board or motherboard
size: 512MiB
capacity: 3GiB
*-bank:0
slot: A0
size: 256MiB
width: 64 bits
*-bank:1
slot: A1
size: 256MiB
width: 64 bits
*-bank:2
slot: A2
*-pci
product: 82845 845 [Brookdale] Chipset Host Bridge
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 04
width: 32 bits
clock: 33MHz
*-pci:0
bus info: pci@0000:00:01.0
width: 32 bits
clock: 66MHz
bus info: pci@0000:01:00.0
*-pci:1
bus info: pci@0000:00:1e.0
width: 32 bits
clock: 33MHz
bus info: pci@0000:02:05.0
*-pci
bus info: pci@0000:02:0c.0
bus info: pci@0000:02:0d.0
*-usb:0
bus info: pci@0000:02:0e.0
*-usb:1
bus info: pci@0000:02:0e.1
*-usb:2
bus info: pci@0000:02:0e.2
*-isa
bus info: pci@0000:00:1f.0
width: 32 bits
clock: 33MHz
*-ide
bus info: pci@0000:00:1f.1
width: 32 bits
clock: 33MHz
*-cdrom
bus info: scsi@0:0.1.0
*-disk
bus info: scsi@1:0.0.0
*-serial UNCLAIMED
bus info: pci@0000:00:1f.3
width: 32 bits
clock: 33MHz
uccio33@
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Revision history for this message
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#4 |
I apologize I did not mean to be a source for answers about Ubuntu ...It is
actually I that needs help for I am brand new to this system and have very
little skill sets when it comes to knowing my way around....I do apologize,
I can assure you though that the level of knowledge and help that I have
received amongst the Open Source / Launch Pad and Overall Ubuntu help
experience has been more than adequate, in fact down right helpful...so I AM
SURE SOMEONE WILL ANSWER YOUR QUESTIONS PROPERLY AND BEST OF LUCK!
Respectfully,
Sebastian Powell
On Sat, Jan 1, 2011 at 3:07 AM, Uccio Genzo <
<email address hidden>> wrote:
> Question #139321 on simple-scan in ubuntu changed:
> https:/
>
> Uccio Genzo gave more information on the question:
> I was able to Uninstall and re-install HPLIP by using Synaptic Package
> Manager, but it made no difference to the dection of the Scanner.
> I than ran the following command line "lshw" and a copy is printed bellow
> No scanner appear in the listing , but I know the scanner was detectd by he
> SCSI card.
> I hop this information my help out in working out my problem .
> Thank you for cooperation and help
> Uccio
>
> uccio33@
> [sudo] password for uccio33:
> uccio33-linux
> description: Desktop Computer
> product: PROD00000000
> vendor: OEM00000
> width: 32 bits
> capabilities: smbios-2.2 dmi-2.2 smp-1.4 smp
> configuration: boot=normal chassis=desktop cpus=1
> *-core
> description: Motherboard
> product: i845E-W83627HF
> physical id: 0
> *-firmware
> description: BIOS
> vendor: Phoenix Technologies, LTD
> physical id: 0
> version: 6.00 PG (06/18/2002)
> size: 128KiB
> capacity: 448KiB
> capabilities: isa pci pnp apm upgrade shadowing escd cdboot
> bootselect socketedrom edd int13floppy360 int13floppy1200 int13floppy720
> int13floppy2880 int5printscreen int9keyboard int14serial int17printer
> int10video acpi usb agp ls120boot zipboot
> *-cpu
> description: CPU
> product: Intel(R) Pentium(R) 4 CPU 1.70GHz
> vendor: Intel Corp.
> physical id: 4
> bus info: cpu@0
> version: 15.1.2
> slot: Socket 478
> size: 1700MHz
> capacity: 2400MHz
> width: 32 bits
> clock: 100MHz
> capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce
> cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss
> ht tm up pebs bts
> configuration: id=0
> *-cache:0
> description: L1 cache
> physical id: 9
> slot: Internal Cache
> size: 8KiB
> capacity: 20KiB
> capabilities: synchronous internal write-back
> *-cache:1
> description: L2 cache
> physical id: a
> slot: External Cache
> size: 256KiB
> capacity: 256KiB
> capabilities: synchronous external write-back
> *-memory
> description: System Memory
> physical id: 1f
> slot: System board or motherboard
> size: 512MiB
> capacity: 3GiB
> *-bank:0
> description: DIMM SDRAM Synchronous
> physical id: 0
> slot: A0
> size: 256MiB
> width: 64 bits
> *-bank:1
> description: DIMM SDRAM Synchronous
> physical id: 1
> slot: A1
> size: 256MiB
> width: 64 bits
> *-bank:2
> description: DIMM [empty]
> physical id: 2
> slot: A2
> *-pci
> description: Host bridge
> product: 82845 845 [Brookdale] Chipset Host Bridge
> vendor: Intel Corporation
> physical id: 100
> bus info: pci@0000:00:00.0
> version: 04
> width: 32 bits
> clock: 33MHz
> configuration: driver=
> resources: irq:0 memory:
> *-pci:0
> description: PCI bridge
> product: 82845 845 [Brookdale] Chipset AGP Bridge
> vendor: Intel Corporation
> physical id: 1
> bus info: pci@0000:00:01.0
> version: 04
> width: 32 bits
> clock: 66MHz
> capabilities: pci normal_decode bus_master
> resources: ioport:
> memory:
> *-display UNCLAIMED
> description: VGA compatible controller
> product: Rage 128 Pro Ultra TR
> vendor: ATI Technologies Inc
> physical id: 0
> bus info: pci@0000:01:00.0
> version: 00
> width: 32 bits
> clock: 66MHz
> capabilities: agp agp-2.0 pm vga_controller bus_master
> cap_list
> configuration: latency=32 mingnt=8
> resources: memory:
> memory:
> *-pci:1
> description: PCI bridge
> product: 82801 PCI Bridge
> vendor: Intel Corporation
> physical id: 1e
> bus info: pci@0000:00:1e.0
> version: 05
> width: 32 bits
> clock: 33MHz
> capabilities: pci normal_decode bus_master
> resources: ioport:
> memory:
> *-network
> description: Ethernet interface
> product: 82557/8/9/0/1 Ethernet Pro 100
> vendor: Intel Corporation
> physical id: 5
> bus info: pci@0000:02:05.0
> logical name: eth1
> version: 08
> serial: 00:d0:c9:69:2e:84
> size: 100MB/s
> capacity: 100MB/s
> width: 32 bits
> clock: 33MHz
> capabilities: pm bus_master cap_list rom ethernet physical
> tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
> configuration: autonegotiation=on broadcast=yes driver=e100
> driverversion=
> latency=32 link=yes maxlatency=56 mingnt=8 multicast=yes port=MII
> speed=100MB/s
> resources: irq:22 memory:
> ioport:
> *-pci
> description: PCI bridge
> product: PCI to PCI Bridge
> vendor: Pericom Semiconductor
> physical id: c
> bus info: pci@0000:02:0c.0
> version: 01
> slot: 0, chassis 0
> width: 32 bits
> clock: 33MHz
> capabilities: pci pm slotid normal_decode bus_master
> cap_list
> resources: ioport:
> ioport:
> *-firewire
> description: FireWire (IEEE 1394)
> product: VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI
> Controller
> vendor: VIA Technologies, Inc.
> physical id: 9
> bus info: pci@0000:03:09.0
> version: 43
> width: 32 bits
> clock: 33MHz
> capabilities: pm ohci bus_master cap_list
> configuration: driver=
> maxlatency=32
> resources: irq:17 memory:
> ioport:
> *-scsi
> description: SCSI storage controller
> product: AIC-7861
> vendor: Adaptec
> physical id: a
> bus info: pci@0000:03:0a.0
> logical name: scsi2
> version: 01
> width: 32 bits
> clock: 33MHz
> capabilities: scsi bus_master rom scsi-host
> configuration: driver=aic7xxx latency=32 maxlatency=4
> mingnt=4
> resources: irq:18 ioport:
> memory:
> *-processor UNCLAIMED
> description: SCSI Processor
> physical id: 0.2.0
> bus info: scsi@2:0.2.0
> *-communication UNCLAIMED
> description: Communication controller
> product: HSF 56k HSFi Modem
> vendor: Conexant Systems, Inc.
> physical id: c
> bus info: pci@0000:03:0c.0
> version: 01
> width: 32 bits
> clock: 33MHz
> capabilities: pm bus_master cap_list
> configuration: latency=32
> resources: memory:
> *-multimedia
> description: Multimedia audio controller
> product: 5880B [AudioPCI]
> vendor: Ensoniq
> physical id: d
> bus info: pci@0000:02:0d.0
> version: 02
> width: 32 bits
> clock: 33MHz
> capabilities: pm bus_master cap_list
> configuration: driver=ENS1371 latency=32 maxlatency=128
> mingnt=12
> resources: irq:19 ioport:
> *-usb:0
> description: USB Controller
> product: VT82xxxxx UHCI USB 1.1 Controller
> vendor: VIA Technologies, Inc.
> physical id: e
> bus info: pci@0000:02:0e.0
> version: 50
> width: 32 bits
> clock: 33MHz
> capabilities: pm uhci bus_master cap_list
> configuration: driver=uhci_hcd latency=32
> resources: irq:18 ioport:
> *-usb:1
> description: USB Controller
> product: VT82xxxxx UHCI USB 1.1 Controller
> vendor: VIA Technologies, Inc.
> physical id: e.1
> bus info: pci@0000:02:0e.1
> version: 50
> width: 32 bits
> clock: 33MHz
> capabilities: pm uhci bus_master cap_list
> configuration: driver=uhci_hcd latency=32
> resources: irq:19 ioport:
> *-usb:2
> description: USB Controller
> product: USB 2.0
> vendor: VIA Technologies, Inc.
> physical id: e.2
> bus info: pci@0000:02:0e.2
> version: 51
> width: 32 bits
> clock: 33MHz
> capabilities: pm ehci bus_master cap_list
> configuration: driver=ehci_hcd latency=32
> resources: irq:16 memory:
> *-isa
> description: ISA bridge
> product: 82801BA ISA Bridge (LPC)
> vendor: Intel Corporation
> physical id: 1f
> bus info: pci@0000:00:1f.0
> version: 05
> width: 32 bits
> clock: 33MHz
> capabilities: isa bus_master
> configuration: latency=0
> *-ide
> description: IDE interface
> product: 82801BA IDE U100 Controller
> vendor: Intel Corporation
> physical id: 1f.1
> bus info: pci@0000:00:1f.1
> logical name: scsi0
> logical name: scsi1
> version: 05
> width: 32 bits
> clock: 33MHz
> capabilities: ide bus_master emulated
> configuration: driver=ata_piix latency=0
> resources: irq:0 ioport:1f0(size=8) ioport:3f6
> ioport:170(size=8) ioport:376 ioport:
> *-cdrom
> description: DVD writer
> product: DVD RW DW-D26A
> vendor: SONY
> physical id: 0.1.0
> bus info: scsi@0:0.1.0
> logical name: /dev/cdrom
> logical name: /dev/dvd
> logical name: /dev/scd0
> logical name: /dev/sr0
> version: JYS1
> capabilities: removable audio cd-r cd-rw dvd dvd-r
> configuration: ansiversion=5 status=nodisc
> *-disk
> description: ATA Disk
> product: Maxtor 6Y080L0
> vendor: Maxtor
> physical id: 0.0.0
> bus info: scsi@1:0.0.0
> logical name: /dev/sda
> version: YAR4
> serial: Y30NXR1E
> size: 76GiB (81GB)
> capabilities: partitioned partitioned:dos
> configuration: ansiversion=5 signature=0002390a
> *-volume:0
> description: EXT4 volume
> vendor: Linux
> physical id: 1
> bus info: scsi@1:0.0.0,1
> logical name: /dev/sda1
> logical name: /
> version: 1.0
> serial: c58074ec-
> size: 74GiB
> capacity: 74GiB
> capabilities: primary bootable journaled
> extended_attributes large_files huge_files dir_nlink recover extents ext4
> ext2 initialized
> configuration: created=2010-08-16 14:16:07
> filesystem=ext4
> lastmountpoint=
> modified=2010-12-09 09:04:10 mount.fstype=ext4
> mount.options=
> mounted=2011-01-01 20:59:29 state=mounted
> *-volume:1
> description: Extended partition
> physical id: 2
> bus info: scsi@1:0.0.0,2
> logical name: /dev/sda2
> size: 2193MiB
> capacity: 2193MiB
> capabilities: primary extended partitioned
> partitioned:
> *-logicalvolume
> description: Linux swap / Solaris partition
> physical id: 5
> logical name: /dev/sda5
> capacity: 2193MiB
> capabilities: nofs
> *-serial UNCLAIMED
> description: SMBus
> product: 82801BA/BAM SMBus Controller
> vendor: Intel Corporation
> physical id: 1f.3
> bus info: pci@0000:00:1f.3
> version: 05
> width: 32 bits
> clock: 33MHz
> configuration: latency=0
> resources: ioport:500(size=16)
> uccio33@
>
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