Simple Scan crashes after a few seconds of scanning

Asked by sokolov

I've installed Simple Scan 2.32.0 on my Ubuntu 10.10. It automatically recognized my HP ScanJet 4200C. However, whenever I scan with 300 dpi the application crashes after only a few pixels have been scanned.

With 150 dpi it works - however, there are lots of horizontal lines across the images created. So the image is practically useless.

Is that a software or a hardware issue?

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Ubuntu simple-scan Edit question
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delance (olivier-delance) said :
#1

Could you run simple-scan from terminal (as I'm not on my Ubuntu computer, I can't provide you exact file name) and report errors from this terminal.

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marcus aurelius (adbiz) said :
#2

try downloading a new hplip file from hp's site.

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