Scanner Benq 4300U doesn't work how to setup

Be sure your scanner is connected and it is switched on and please open a terminal from Applications→Accessories→Terminal and please copy and paste here the result of this command:

lsusb

Thank you

Hi! I do what you said' and this is the result, please tell me how to setup?:

gili@gili-desktop:~$ lsusb

Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc.

Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 001 Device 005: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 2.0 Stick (4GB) / PNY Attache 4GB Stick

Bus 001 Device 003: ID 03f0:4117 Hewlett-Packard Printing Support

Bus 001 Device 002: ID 059b:0370 Iomega Corp.

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of marcobra (Marco Braida)
Sent: Monday, May 31, 2010 1:03 AM
To: <email address hidden>
Subject: Re: [Question #112877]: Scanner Benq 4300U doesn't work how to setup

Your question #112877 on simple-scan in ubuntu changed:

https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/112877

    Status: Open => Needs information

marcobra (Marco Braida) requested for more information:

Be sure your scanner is connected and it is switched on and please open

a terminal from Applications→Accessories→Terminal and please copy and

paste here the result of this command:

lsusb

Thank you

--

To answer this request for more information, you can either reply to

this email or enter your reply at the following page:

https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/112877

You received this question notification because you are a direct

subscriber of the question.

No virus found in this incoming message.

Checked by AVG - www.avg.com

Version: 9.0.819 / Virus Database: 271.1.1/2906 - Release Date: 05/30/10 12:21:00

i'm not sure your scanner is detected by Ubuntu as usb device (please tell is connected via usb ?)
So now please unplug your scanner from usb plug and please repeat the previous command so we can see if something change.

Thank you

I'm sorry, the cable of the scanner was damaged... thank you for the help!!!

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of גילי אהרון
Sent: Monday, May 31, 2010 11:54 PM
To: <email address hidden>
Subject: RE: [Question #112877]: Scanner Benq 4300U doesn't work how to setup

Your question #112877 on simple-scan in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/112877

    Status: Needs information => Open

You gave more information on the question:
Hi! I do what you said' and this is the result, please tell me how to
setup?:

gili@gili-desktop:~$ lsusb

Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc.

Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 001 Device 005: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 2.0
Stick (4GB) / PNY Attache 4GB Stick

Bus 001 Device 003: ID 03f0:4117 Hewlett-Packard Printing Support

Bus 001 Device 002: ID 059b:0370 Iomega Corp.

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of marcobra (Marco Braida)
Sent: Monday, May 31, 2010 1:03 AM
To: <email address hidden>
Subject: Re: [Question #112877]: Scanner Benq 4300U doesn't work how to setup

Your question #112877 on simple-scan in ubuntu changed:

https://answers.launchpad.net/ubuntu/+source/simple-
scan/+question/112877

    Status: Open => Needs information

marcobra (Marco Braida) requested for more information:

Be sure your scanner is connected and it is switched on and please open

a terminal from Applications→Accessories→Terminal and please copy and

paste here the result of this command:

lsusb

Thank you

--

To answer this request for more information, you can either reply to

this email or enter your reply at the following page:

https://answers.launchpad.net/ubuntu/+source/simple-
scan/+question/112877

You received this question notification because you are a direct

subscriber of the question.

No virus found in this incoming message.

Checked by AVG - www.avg.com

Version: 9.0.819 / Virus Database: 271.1.1/2906 - Release Date: 05/30/10
12:21:00

--
You received this question notification because you are a direct
subscriber of the question.
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.819 / Virus Database: 271.1.1/2908 - Release Date: 05/31/10 09:25:00

With scanner plugged:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 2.0 Stick (4GB) / PNY Attache 4GB Stick
Bus 001 Device 003: ID 03f0:4117 Hewlett-Packard Printing Support
Bus 001 Device 002: ID 059b:0370 Iomega Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

With scanner unplugged:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 2.0 Stick (4GB) / PNY Attache 4GB Stick
Bus 001 Device 003: ID 03f0:4117 Hewlett-Packard Printing Support
Bus 001 Device 002: ID 059b:0370 Iomega Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Yes seem your scanner is damaged not detect please verify your usb cable.

Thank you

In the future please don't answer using mail but visit your original question link This:

https://answers.launchpad.net/ubuntu/+source/simple-scan/+question/112877

and please answer using a browser.

Thanks marcobra (Marco Braida), that solved my question.

My scanner works perfectly on windows XP.
but in ubuntu 10.04LTS its detected but unable to connect.

after typing the command : lsusb

Bus 002 Device 006: ID 04a5:20b0 Acer Peripherals Inc. (now BenQ Corp.) S2W 3300U/4300U
Bus 002 Device 005: ID 03f0:0712 Hewlett-Packard DeskJet 1180c
Bus 002 Device 003: ID 041e:401a Creative Technology, Ltd Webcam Vista [PD1100]
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

in application "Simple Scan 1.0.3"
I'm unable to scan, every time i start to scan an error appears "Unable to connect to scanner".

Please help.

Get the firmware file by search in google - u176v046.bin.
my username is gili, and I paste the firmware file in home/gili. please change this instructions for your speciak details.
copy and paste one by one in terminal:
sudo -i
print your root code.
mkdir /usr/share/sane/snapscan
cp /home/gili/u176v046.bin /usr/share/sane/snapscan
chmod -R a=r,a+X,u+w /usr/share/sane/snapscan
gedit /etc/sane.d/snapscan.conf

now new window open. in it change this sentence -
firmware /usr/share/sane/snapscan/your-fimware.bin

to this -
firmware /usr/share/sane/snapscan/u176v046.bin

save the changes (press the ikon) and close gedit.
 in terminal print -
exit
scanimage –l

now the scanner need to work!
(thats help me)

Get the firmware file by search in google - u176v046.bin.
my username is gili, and I paste the firmware file in home/gili. please change this instructions for your speciak details.
copy and paste one by one in terminal:
sudo -i
print your root code.
mkdir /usr/share/sane/snapscan
cp /home/gili/u176v046.bin /usr/share/sane/snapscan
chmod -R a=r,a+X,u+w /usr/share/sane/snapscan
gedit /etc/sane.d/snapscan.conf

now new window open. in it change this sentence -
firmware /usr/share/sane/snapscan/your-fimware.bin

to this -
firmware /usr/share/sane/snapscan/u176v046.bin

save the changes (press the ikon) and close gedit.
 in terminal print -
exit
scanimage –l

now the scanner need to work!
(thats help me)

Thanks a ton גילי אהרון , my problem is solved.. My scanner works perfectly. :-)