Shotwell will not load images from Nikon Coolpix L24

Attach the device and have it powered ON. Wait 10 seconds and run:

sudo fdisk -l; dmesg | tail; lsb_release -a; uname -a

What is output please.

Thanks

oh and ru:

lsusb

What is output there too.

Thanks for the quick reply. Here is the output for #1:

$ sudo fdisk -l; dmesg | tail; lsb_release -a; uname -a
[sudo] password for gm-ma:

Disk /dev/sdb: 160.0 GB, 160041885696 bytes
255 heads, 63 sectors/track, 19457 cylinders, total 312581808 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x000e5adb

   Device Boot Start End Blocks Id System
/dev/sdb1 2048 304904191 152451072 83 Linux
/dev/sdb2 304906238 312580095 3836929 5 Extended
/dev/sdb5 304906240 312580095 3836928 82 Linux swap / Solaris

Disk /dev/sda: 40.0 GB, 40000000000 bytes
255 heads, 63 sectors/track, 4863 cylinders, total 78125000 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0xaf0c99a7

   Device Boot Start End Blocks Id System
/dev/sda1 * 63 78124094 39062016 7 HPFS/NTFS/exFAT
[ 24.633925] type=1400 audit(1324227611.679:24): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=1109 comm="apparmor_parser"
[ 24.641023] type=1400 audit(1324227611.687:25): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=1109 comm="apparmor_parser"
[ 30.728184] EXT4-fs (sdb1): re-mounted. Opts: errors=remount-ro,commit=0
[ 30.880029] eth0: no IPv6 routers present
[ 31.114090] init: plymouth-stop pre-start process (1559) terminated with status 1
[36103.180050] usb 1-2: new high speed USB device number 3 using ehci_hcd
[36237.895655] usb 1-2: USB disconnect, device number 3
[36270.152067] usb 1-2: new high speed USB device number 4 using ehci_hcd
[36347.880538] usb 1-2: USB disconnect, device number 4
[43557.064052] usb 1-2: new high speed USB device number 5 using ehci_hcd
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:cxx-3.0-ia32:cxx-3.0-noarch:cxx-3.1-ia32:cxx-3.1-noarch:cxx-3.2-ia32:cxx-3.2-noarch:cxx-4.0-ia32:cxx-4.0-noarch:desktop-3.1-ia32:desktop-3.1-noarch:desktop-3.2-ia32:desktop-3.2-noarch:desktop-4.0-ia32:desktop-4.0-noarch:graphics-2.0-ia32:graphics-2.0-noarch:graphics-3.0-ia32:graphics-3.0-noarch:graphics-3.1-ia32:graphics-3.1-noarch:graphics-3.2-ia32:graphics-3.2-noarch:graphics-4.0-ia32:graphics-4.0-noarch:printing-3.2-ia32:printing-3.2-noarch:printing-4.0-ia32:printing-4.0-noarch:qt4-3.1-ia32:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
Linux gmma-KT600-8237 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:34:47 UTC 2011 i686 athlon i386 GNU/Linux

And here is the output for #2:

$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04b8:085d Seiko Epson Corp.
Bus 001 Device 005: ID 04b0:0323 Nikon Corp.

Does your system have a 40Gb drive and a 160Gb drive in?

If you run:

sudo apt-get install gphoto2; clear; gphoto2 –auto-detect

What is output

Thanks

http://ubuntuforums.org/showthread.php?t=1502511

Has an interesting script, you will need to modify it with your ID from lsusb which is:

04b0:0323

I've not used it but a quick review of the code seems to make sense.

This bug is known upstream:

http://redmine.yorba.org/issues/3358

More comments or debugging information are certainly welcome on that ticket.