Unable to fetch previews from the camera: Could not claim the USB device (-53)
I get error message "Unable to fetch previews from the camera:
Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message.
Question information
- Language:
- Chinese (Traditional) Edit question
- Status:
- Answered
- For:
- Ubuntu shotwell Edit question
- Assignee:
- No assignee Edit question
- Last query:
- 2011-05-15
- Last reply:
- 2015-09-28
| Eric Gregory (eric-yorba) said : | #1 |
By default, Ubuntu mounts the camera as a file system. This conflicts with camera imports in most applications, including Shotwell.
Shotwell is supposed to popup a dialog asking you to unmount, however there are cases where this doesn't work. You may have to unmount the camera in Nautilus before starting Shotwell.
| Bernard Decock (decockbernard) said : | #2 |
I encounter the same problem on Ub untu14.04 (even Shotwell isn't launched at plugging in the camera), but Xubuntu 14.04 is doing this job well: Camera is automatically unmounted, Shotwel is launched automatically and the photos can be downloaded.
| Mark Preston (emarkpreston) said : | #3 |
I have the same problem. Small window pops up and says:
Shotwell
Unable to fetch previews from the camera:
Could not claim the USB device (-53)
This is OS 14.04.1 and a Nikon L20 camera. USB 2.0 only.
| Tom (tom123online) said : | #4 |
Has this been solved? I have the same problem.
Ubuntu 14.4
Samgsung Galaxy S
| Peggys Mouse (peggysmouse) said : | #5 |
I can confirm I'm running into this problem. I get around it by unmounting my phone in the file manager.
| Jacques Malaprade (malapradej) said : | #6 |
I have the same problem on my Sony Xperia L. I tried the unmounting before opening shotwell but now all it shows is "Starting importing, please wait..." and nothing happens.
| Jacques Malaprade (malapradej) said : | #7 |
I noticed that my images were saved on the internal storage and not the SD card. I also saw that if I tried to import from a folder on the device it did not work, but then if I tried to umount and import it worked.
| TonyR (rooneyo) said : | #8 |
I am having the same problem with my Lumia 640 XL phone which is recognised although two instances of the phone appear.
I do not understand the proposed resolution as I am unable to unmount. In Nautilus I right click the instances and choose unmount but they stay mounted.
What to do to access my images?
| gokhan (gokhan-mansuroglu) said : | #9 |
I am facing the same problem with a Canon camera and unmounting from nautilus doesn't work. How can I find problem logs to be sure on the problem and is there an alternative to shotwell ?
| Peggys Mouse (peggysmouse) said : | #10 |
I've written up a few more details of the work around I've been using here:
http://
Can you help with this problem?
Provide an answer of your own, or ask Irwin for more information if necessary.
