I too, bought this computer used, and cannot do any upgrades without an authentication password. Can you instruct me how to change it.

Asked by Carol Johnson on 2012-02-10

I bought this computer used, and cannot update any software without a password. Can you instruct me on changing the password. I need an Adobe Flashdrive to watch videos and the computer has none. Ever time I try to download the newest version it asks me for a Authentication Password. I have no idea who the former owner was, so can't get it. Thank you! Looking forward to your response.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu shadow Edit question
Assignee:
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Last query:
2012-02-10
Last reply:
2012-02-10
Nathan Heafner (nathan1465-5) said : #1

Hello Carol,
TO reset our admin password please follow one of these two guides
http://www.psychocats.net/ubuntu/resetpassword
https://help.ubuntu.com/community/LostPassword

Please confirm if this resolves your issue.

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