epson stylus office BX305F scanner driver?

Asked by ksenija

my epson stylus office BX305F scanner does not work on ubuntu 12.04.
Xscan software say "no devices found"

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu sane-frontends Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
Last query:
Last reply:

This question was reopened

Revision history for this message
michael (yellupcm-gmail) said :
#1

This site may have a driver you can use.

http://download.ebz.epson.net/dsc/search/01/search/?OSC=LX

Revision history for this message
ksenija (ksenijashisha) said :
#2

Thank you!
I have alredy tried and when I double click on downloaded drive it said error amd64. Do you have solution for this problem?

Poslano s mog iPhone uređaja

12. 2. 2013., u 02:15, michael <email address hidden> napisao:

> Your question #221619 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619
>
> michael posted a new comment:
> This site may have a driver you can use.
>
> http://download.ebz.epson.net/dsc/search/01/search/?OSC=LX
>
> --
> You received this question notification because you asked the question.

Revision history for this message
Manfred Hampl (m-hampl) said :
#3

Please provide the exact text of the error message.

What packages did you try downloading and installing?

I guess you need the following files:

userg_revQ_e.pdf
iscan-data_1.21.0-1_all.deb
iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb or iscan_2.29.1-5~usb0.1.ltdl7_i386.deb or (depending on your architecture)

Revision history for this message
ksenija (ksenijashisha) said :
#4

Thanks Manfred Hampl, that solved my question.

Revision history for this message
ksenija (ksenijashisha) said :
#5

hello!
those are the downloads, and error report!
I hope there is a solution to my problem!

2013/2/12 Manfred Hampl <email address hidden>

> Your question #221619 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Please provide the exact text of the error message.
>
> What packages did you try downloading and installing?
>
> I guess you need the following files:
>
> userg_revQ_e.pdf
> iscan-data_1.21.0-1_all.deb
> iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb or
> iscan_2.29.1-5~usb0.1.ltdl7_i386.deb or (depending on your architecture)
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619
>
> You received this question notification because you asked the question.
>

Revision history for this message
ksenija (ksenijashisha) said :
#6

Sorry, but I have not solved my problem jet I have posted wrong answer!

Poslano s mog iPhone uređaja

13. 2. 2013., u 22:31, ksenija <email address hidden> napisao:

> Your question #221619 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619
>
> ksenija posted a new comment:
> hello!
> those are the downloads, and error report!
> I hope there is a solution to my problem!
>
>
> 2013/2/12 Manfred Hampl <email address hidden>
>
>> Your question #221619 on cups in Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619
>>
>> Status: Open => Answered
>>
>> Manfred Hampl proposed the following answer:
>> Please provide the exact text of the error message.
>>
>> What packages did you try downloading and installing?
>>
>> I guess you need the following files:
>>
>> userg_revQ_e.pdf
>> iscan-data_1.21.0-1_all.deb
>> iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb or
>> iscan_2.29.1-5~usb0.1.ltdl7_i386.deb or (depending on your architecture)
>>
>> --
>> If this answers your question, please go to the following page to let us
>> know that it is solved:
>>
>> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619/+confirm?answer_id=2
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619
>>
>> You received this question notification because you asked the question.
>>
>
> --
> You received this question notification because you asked the question.

Revision history for this message
Manfred Hampl (m-hampl) said :
#7

If you have further problem you should re-open the question by going to https://answers.launchpad.net/ubuntu/+source/cups/+question/221619 and clicking the appropriate button.

Please provide detailed information what you have done so far, and what the results were.

Revision history for this message
ksenija (ksenijashisha) said :
#8

On 02/14/2013 03:41 PM, Manfred Hampl wrote:
> Your question #221619 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619
>
> Manfred Hampl posted a new comment:
> If you have further problem you should re-open the question by going to
> https://answers.launchpad.net/ubuntu/+source/cups/+question/221619 and
> clicking the appropriate button.
>
> Please provide detailed information what you have done so far, and what
> the results were.
>
Hi!
First of all, I apologize for my poor knowledge of computers, poor
internet connection, and english!
so far I downloaded next files:
iscan-network-nt_1.1.0-2_amd64.deb
iscan-network-nt_i386.deb
iscan_2.29.1-5~usb01.ltd3_amd64.deb
when I go to home, downloads and doubleclik on this files I get report:

that is it!
I hope I have provided you needed informations!
Ksenija

Revision history for this message
Manfred Hampl (m-hampl) said :
#9

Please open a terminal (Ctrl-Alt-t) and issue these commands:

uname -a
lsb_release -a
dpkg -l '*iscan*'

Then select all output, copy it and paste into a new message of this question thread https://answers.launchpad.net/ubuntu/+source/cups/+question/221619

You should also read http://download.ebz.epson.net/dsc/f/01/00/02/15/80/0349239341aac89e4d4c2d341acee7c2312b2d4f/userg_revQ_e.pdf

And if you still have problems, please go to https://answers.launchpad.net/ubuntu/+source/cups/+question/221619

and click on the 'I still need an answer' button to re-open this question.

Revision history for this message
ksenija (ksenijashisha) said :
#10

korisnik@korisnik:~$ uname -a
Linux korisnik 3.2.0-37-generic-pae #58-Ubuntu SMP Thu Jan 24 15:51:02 UTC 2013 i686 i686 i386 GNU/Linux
korisnik@korisnik:~$ lsb_release -a
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:cxx-3.0-ia32:cxx-3.0-noarch:cxx-3.1-ia32:cxx-3.1-noarch:cxx-3.2-ia32:cxx-3.2-noarch:cxx-4.0-ia32:cxx-4.0-noarch:desktop-3.1-ia32:desktop-3.1-noarch:desktop-3.2-ia32:desktop-3.2-noarch:desktop-4.0-ia32:desktop-4.0-noarch:graphics-2.0-ia32:graphics-2.0-noarch:graphics-3.0-ia32:graphics-3.0-noarch:graphics-3.1-ia32:graphics-3.1-noarch:graphics-3.2-ia32:graphics-3.2-noarch:graphics-4.0-ia32:graphics-4.0-noarch:printing-3.2-ia32:printing-3.2-noarch:printing-4.0-ia32:printing-4.0-noarch:qt4-3.1-ia32:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise
korisnik@korisnik:~$ dpkg -l '*iscan*'
No packages found matching *iscan*.

Revision history for this message
Manfred Hampl (m-hampl) said :
#11

Your system is running the 32 bit version of Ubuntu, so you have to use the packages with the name *_i386.deb, not *_amd64.deb!

As far as I know you have to do the following:

Visit http://download.ebz.epson.net/dsc/search/01/search/?OSC=LX
Enter BX305F and click on the button that looks like a magnifying glass

On the page that opens you have to click on the 'Download' Button in the line "Scanner Driver Linux ... core package&data package" (the third line)

This will open another page, here you have to "Accept" the license agreement, and then a list of files will shown.

You have to download
iscan_2.29.1-5~usb0.1.ltdl7_i386.deb
userg_revQ_e.pdf
iscan-data_1.22.0-1_all.deb

You should save them either on your desktop, or in a Downloads directory.

Next step is to open a terminal window (ctrl-alt-t)
Change directory to the directory where you stored the downloaded files
e.g.
cd ~/Desktop
or
cd ~/Downloads
or something like that.

Then issue the commands
sudo dpkg -i iscan-data_1.22.0-1_all.deb
sudo dpkg -i iscan_2.29.1-5~usb0.1.ltdl7_i386.deb

Finally select all output of that terminal window, copy it and paste into this question document that we can see if everything went well, or what might have gone wrong.

Revision history for this message
ksenija (ksenijashisha) said :
#12

korisnik@korisnik:~$ cd ~/Downloads sudo dpkg -i iscan-data_1.22.0-1_all.deb
korisnik@korisnik:~/Downloads$ sudo dpkg -i iscan_2.29.1-5~usb0.1.ltdl7_i386.deb[sudo] password for korisnik:
Selecting previously unselected package iscan.
(Reading database ... 214990 files and directories currently installed.)
Unpacking iscan (from iscan_2.29.1-5~usb0.1.ltdl7_i386.deb) ...
dpkg: dependency problems prevent configuration of iscan:
 iscan depends on iscan-data; however:
  Package iscan-data is not installed.
dpkg: error processing iscan (--install):
 dependency problems - leaving unconfigured
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Processing triggers for desktop-file-utils ...
Processing triggers for gnome-menus ...
Processing triggers for man-db ...
Errors were encountered while processing:
 iscan

Revision history for this message
Manfred Hampl (m-hampl) said :
#13

You are on the right track, just some kind of typo error by connecting two different commands into one.
Please try again (should be three separate commands):

cd ~/Downloads
sudo dpkg -i iscan-data_1.22.0-1_all.deb
sudo dpkg -i iscan_2.29.1-5~usb0.1.ltdl7_i386.deb

and copy/paste the output as done before

Revision history for this message
ksenija (ksenijashisha) said :
#14

korisnik@korisnik:~$ cd ~/Downloads
korisnik@korisnik:~/Downloads$ sudo dpkg -i iscan-data_1.22.0-1_all.deb
[sudo] password for korisnik:
(Reading database ... 215117 files and directories currently installed.)
Preparing to replace iscan-data 1.22.0-1 (using iscan-data_1.22.0-1_all.deb) ...
Unpacking replacement iscan-data ...
Setting up iscan-data (1.22.0-1) ...
korisnik@korisnik:~/Downloads$ sudo dpkg -i iscan_2.29.1-5~usb0.1.ltdl7_i386.deb(Reading database ... 215117 files and directories currently installed.)
Preparing to replace iscan 2.29.1-5~usb0.1.ltdl7 (using iscan_2.29.1-5~usb0.1.ltdl7_i386.deb) ...
Unpacking replacement iscan ...
Setting up iscan (2.29.1-5~usb0.1.ltdl7) ...
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Processing triggers for desktop-file-utils ...
Processing triggers for gnome-menus ...
Processing triggers for man-db ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
xsane image scanning program appeared in our dash home, but when double click on it it reports error:
faILD to open device epkowa.usb:003:010. device busy

Revision history for this message
Manfred Hampl (m-hampl) said :
#15

The output confirms that you have now successfully installed the iscan programs for your scanner.

The error message 'device busy' can be caused by access right limitations that should be automatically corrected by rebooting your computer.

Please reboot your system and try the commands
sudo sane-find-scanner
iscan

and report the outcome.

Revision history for this message
ksenija (ksenijashisha) said :
#16

korisnik@korisnik:~$ sudo sane-find-scanner iscan
[sudo] password for korisnik:

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.
korisnik@korisnik:~$

Hello!
I do not understand this report but our scanner works!
Thank you very much!
Ksenija

Revision history for this message
Best Manfred Hampl (m-hampl) said :
#17

Re: "I do not understand this report"
In fact the command that you gave was not correct, you mixed two different commands, and thus the output does not provide useful information.
I requested to run

sudo sane-find-scanner

This should have identified your scanner.
And the command

iscan

should have started the scanning program
Your command

sudo sane-find-scanner iscan

tried to find a scanner named iscan (that of course does not exist on your system).
In any case if you can now use your scanner, running these commands is not necessary.

If your problem finally is resolved, please mark this question as solved - either by opening the link that you receive in your e-mail, or by opening https://answers.launchpad.net/ubuntu/+source/sane-frontends/+question/221619 and pressing the appropriate button.

Revision history for this message
ksenija (ksenijashisha) said :
#18

Thanks Manfred Hampl, that solved my question.