Error message: "cannot mount this volume"

Asked by Goalder J

I have a seagate pro USB hard drive connected. When I try to open this HD I get the following error mesage "Error message: "cannot mount this volume"
This HD was working last week But when I switched from one computer and back, I could never get it to open Please email answer to <email address hidden>

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu samba Edit question
Assignee:
No assignee Edit question
Solved by:
DennisVogt
Solved:
Last query:
Last reply:
Revision history for this message
Goalder J (gnmnj-hotmail) said :
#1

When I go to details it says “ mount is denied because NTFS is marked to be in use.
Chose an action: Chose 2 then you can use the force option by typing on the command line. Then it give what to type. My question is how do I get to the command line?
Please email answer to <email address hidden>

Revision history for this message
Goalder J (gnmnj-hotmail) said :
#2

My OS is UBUNTU LINUX 8.O4

Revision history for this message
Oguz Yarimtepe (oguzy) said :
#3

Install the ntfs-config and ntfs-3g packages. After rebooting you can mount ntfs. Also by using ntfs-config user interface you can write to your ntfs volume.

Revision history for this message
Best DennisVogt (unclegoodguy) said :
#4

Hi,
I don't know about these ntfs packages but I had the same thing happen to me but with an installed hard drive. It turned out that my Windows XP crapped out while accessing that hard drive. The solution would have been to simply log into XP, access the hard drive, and then shut down. But I had to re-install XP first. In your case, I think that your USB drive didn't get released properly from a Windows NTFS file system. So, you would need to go back to the computer with the NTFS files system, connect your USB drive, and then properly disconnect the USB drive from that computer, such as by using "Safely Remove Hardware".
Dennis

Revision history for this message
Goalder J (gnmnj-hotmail) said :
#5

Thanks DennisVogt, that solved my question.

Revision history for this message
Goalder J (gnmnj-hotmail) said :
#6

Thanks Dennis, that was all I needed to do. My HD is now up and running.
Thanks again
Goalder J
Jacksonville, Fl.