pass words

are you trying to view a pdf file? can you please describe the steps to recreate your problem?

Please give us more info about the problem you are facing....

I am trying to get my updates and when I click on them the update manager comes on and when I click on that is ask for a pass word and I have tried everything I can think of even trying to create one does not work. It is under administrator.

________________________________
From: nhasian <email address hidden>
To: <email address hidden>
Sent: Wednesday, February 25, 2009 9:57:18 PM
Subject: Re: [Question #62343]: pass words

Your question #62343 on poppler in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/poppler/+question/62343

    Status: Open => Needs information

nhasian requested for more information:
are you trying to view a pdf file? can you please describe the steps to
recreate your problem?

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To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/poppler/+question/62343

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In Ubuntu, if you're member of 'admin' group (the default for first user in the system only) you have to type your personal password to proceed with administration tasks.

Crimer

     I tried to create a personal password but that either was not excepted or didn't work either any other suggestions or help would be appreciated.

I don't understand.....
Let's summarize:

You installed ubuntu and during setup you created a new user with his password.

If it's right, to start the update process and the other administration tasks you have to type your personal password, the one you set during setup (if you haven't changed in the middle)

Ubuntu was already installed when I purchased the computer from Dell.

Ok, so it's preinstalled.
Are you the only user on the system? Have you ever done administrative tasks, which ask you for a password?

Yes I am the only user and no I have not done anything else in admin except try to create a pass word to do the updates. I tried admin in every form I could think of and then tried to create a password that did not work either.

when you boot your pc, it asks for a username and a password or it automatically logs in?

Please try to reset password...

I don't remember user and password what i can do

You can do this: http://www.psychocats.net/ubuntu/resetpassword

or

To discover your user and restore (change) the password you can:

Start the pc the when you see the GRUB row...

Press ESC.

Press "e" for edit.

Highlight the line that begins kernel ………, and press "e"

Go to the very end of the line, add rw init=/bin/bash

press enter, then press "b" to boot your system.

Your system will boot up to a passwordless root shell.

Type in grep -i 1000 /etc/passwd

The system must show a row with your user name at the start of the row
for example:
danilo:x:1000:1000:ubuntu,,,:/home/danilo:/bin/bash

Here my user is danilo

Then to change your user password type in:

passwd username

or

passwd -d username

change username with your real user

Set your password.

Type in:

reboot

or

reboot -f

Hope this helps