Is this #ubuntu the help channel?..I have no sound...

Asked by tattiannalee

Im new to this and dont know how to use a pidgin. I need to know why there is no sound coming from my computer. before I had ubuntu I had Vista and my sound worked but since I got ubuntu I have had no sound....HELP?

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Daniel Schwitzgebel (schwitzd) said :
#1

open a terminal window and write this command
lspci

write here the results

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tattiannalee (tattiannalee) said :
#2

what is a terminal window?

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tattiannalee (tattiannalee) said :
#3

oops found it....

00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
04:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01)
06:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5906M Fast Ethernet PCI Express (rev 02)
08:06.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller
08:06.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19)
08:06.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 0a)
08:06.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 05)
08:06.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
tashalee@tashalee-laptop:~$

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Daniel Schwitzgebel (schwitzd) said :
#4

edit the file /etc/modules
sudo gedit /etc/modules

and add this option

snd-hda-intel model=auto

save and restart the pc I think should works

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Shang Wu (shangwu) said :
#5

First, I will actually check with the speaker icon and make sure nothing is muted.

Or open the terminal and run

alsamixer

and make sure everything is turn on there too...

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tattiannalee (tattiannalee) said :
#6

Nothing is muted, I ran alsamixer and everythings at 100................. If I pretend that I'm really new to this and didn't know where /etc/modules sudo gedit/etc/modules was, where would you tell me to look?

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David Balažic (xerces8) said :
#7

Just enter "sudo gedit /etc/modules" inthe same terminal windows as you did with "lspci".

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tattiannalee (tattiannalee) said :
#8

then this is what it says:
[sudo] password for tashalee:
then it wont let me type anything

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tattiannalee (tattiannalee) said :
#9

anyone?

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marcobra (Marco Braida) (marcobra) said :
#10

First i suggest you to be sure your system is fully upgraded, to check:
open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo dpkg --configure -a
sudo apt-get -f install
sudo apt-get clean all
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean all
sudo apt-get autoremove

to reboot your pc

sudo reboot

give your user password when requested, you don't see nothing when you type it, then press enter.

--------------------------------------------
Then if you are still in trouble...
-------------

Audio trouble with Ubuntu 8.04 some common checks

-- If you are using a laptop, your laptop may have a keyboard function to manipulate your sound.
   Check that. Your laptop may have a keyboard control to mute, increase and decrease sound.
-- Please check your sound devices volumes are to a high level double click on the top right loudspeaker icon you will see a mixer
-- Please make common test from menu System->Preferences->Sounds
   if you are using PulseAudio please read: http://www.pulseaudio.org/wiki/PerfectSetup or try if using ALSA things go better
-- If you have two audio cards - please disable the on board audio card using BIOS setting, please check with this terminal command:

   lspci | grep -i audio

-- Please be sure your pc are starting with the generic kernel press ESC at boot when you see the GRUB row then select the "kernel.... - generic" row
-- Please be sure all needed kernel modules are installed to make this check and install them:
  So open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install linux-ubuntu-modules-$(uname -r)

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc.

-- Be sure your user is member of audio group
Then open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo adduser $(who am i | cut -d" " -f 1) audio
sudo chmod 660 /dev/snd/*

give your user password when requested, you don't see nothing when you type it, then press enter.

-- Please try to watch what audio cards are detected on your system please type:
asoundconf list

if more than one sound cards is detected by your system to set the default soundcard

asoundconf set-default-card PARAMETER

change PARAMETER with the name of a one detected sound card

-- Please try to delete making a backup copy of this conf files
mv .asoundrc .asoundrc_old
mv .asoundrc.asoundconf .asoundrc.asoundconf.old
sudo mv /etc/asound.conf /etc/asound.conf.old

Please take a look at this http://ubuntuforums.org/showthread.php?t=205449

-- Please try to discover if there are any process they are keeping the /dev/dsp locked
ps -edalf | grep -i dsp

kill them using this command:

kill -9 number_of_pid

Reboot your pc to see to check if you sound now work.

---------

If you microphone seems don't record your voice please open a terminal and type

alsamixer

and press tab to switch in view to [Capture] section, and then pressing space on mic and mic boost aid

If you are using Pulseaudio and you have some sound issue with sound apps for example with flash contents please read http://www.pulseaudio.org/wiki/PerfectSetup and this http://ubuntuforums.org/showthread.php?p=4928900

Hope this helps

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tattiannalee (tattiannalee) said :
#11

I tried everything here and still no noise....nothing.....complete silence....*Tear*........everything says it should work but nothings working...thanks for your help though....

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Launchpad Janitor (janitor) said :
#12

This question was expired because it remained in the 'Open' state without activity for the last 15 days.