Ubuntu
pidgin package

pidgin buddy list synchronization bug

Asked by dextrose

Binary package hint: pidgin

everytime I start up pidgin, it always do the same thing:
please take a look at this screenshot: http://nothing.scene.org/dex/pidgin_problem.png

I have seen this is definitely not a ubuntu problem since I have been using mandriva also and my friend's pidgin also happens the same.

many thanks,
Jorge Nunes.

ProblemType: Bug
Architecture: amd64
Date: Wed Feb 20 13:19:37 2008
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/pidgin
NonfreeKernelModules: fglrx
Package: pidgin 1:2.2.1-1ubuntu4.1
PackageArchitecture: amd64
ProcCmdline: pidgin
ProcCwd: /home/jorge
ProcEnviron:
 SHELL=/bin/bash
 PATH=/home/jorge/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
SourcePackage: pidgin
Uname: Linux miunix 2.6.22-14-generic #1 SMP Tue Feb 12 02:46:46 UTC 2008 x86_64 GNU/Linux

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Ubuntu pidgin Edit question
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This question was originally filed as bug #193664.

Revision history for this message
dextrose (dextrose) said : 		#1
Revision history for this message
Pedro Villavicencio (pedro) said : 		#2

Thank you for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. https://answers.launchpad.net/ubuntu

Revision history for this message
Randy LeJeune (lejeunerandy-fastmail) said : 		#3

See this bug report:

http://developer.pidgin.im/ticket/759

Your version of pidgin is 1:2.2.1, which is an older version. Upgrading it may help.

Revision history for this message
Eugene Cormier (eugene-cormier) said : 		#4

I had the same problem and after much fooling around I found on my system it was caused by the evolution integration plugin.....how I solved the problem

1) delete the ~/.purple folder (after backing up the log subfolder to keep all my old recorded conversations

2) restart pidgin, setting it back up the way I like, without evolution integration

and then closing pidgin and copying the log subfolder back into ~/.purple

then start the program again....no problems here now

I assume the buddy list sync problem had to do with old msn address' being saved in evolution

Eugene

Revision history for this message
Will Bickerstaff (willbickerstaff) said : 		#5

pidgin 2.5 also has this in ubuntu looks similar to this debian bug
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=434089
(Buddy list synchronization issue in <foo> not handled correctly. In a certain state the message "Buddy list synchronization issue in ..." can popup with at least an MSN account. Two choices are given. Choosing _either_ does not resolve the issue, since after a restart of pidgin the same message pops up again.

So, the problem is that Pidgin detects a problem, claims to have two possible solutions, but none of the offered solutions are effective. )

Certainly linked with pidgin Evolution plugin. To recreate enable evolution plugin, sync contacts, disable evolution plugin restart pidgin

Deleting the ~/.purple folder works. Also backup the accounts.xml file so as you don't have to set them all up again

Revision history for this message
Matias (falle) said : 		#6

Hi,

I don't know what the exact original problem was since the screenshot describing the problem is not available anymore, but you might want to have a look at this web page on the Pidgin website that provided a workaround for me: http://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#WhydoIkeepgettingaBuddyListSynchronizationerror

Matias

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