Ubuntu
pidgin package

Pidgin won't log into my MSN account.

Asked by Bart Barnes on 2010-11-18

Pidgin won't log into my MSN account saying "The certificate for omega.contacts.msn.com could not be validated. The certificate chain presented is invalid." If I modify my account in Pidgin (by re-entering my password), I can sometimes connect OK. Something has changed and I don't know what. Pidgin has been working fine until now.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu pidgin Edit question
Assignee:
No assignee Edit question
Solved by:
Bart Barnes
Solved:
2010-11-19
Last query:
2010-11-19
Last reply:
2010-11-19
arochester (arochester) said : #1

A temporary glitch in the system. Try now.

arochester (arochester) said : #2

See "Fix Pidgin (MSN) Omega.contacts.msn.com Certificate Errors" - http://www.webupd8.org/2010/11/fix-pidgin-msn-omegacontactsmsncom.html#more

arochester (arochester) said : #3

Or " Fix the Pidgin ‘SSL Error’ in Ubuntu" - http://www.omgubuntu.co.uk/2010/11/fix-pidgin-ssl-error/

arochester (arochester) said : #4

Or "[SOLVED] Unable to Validate Certificate After Latest Update" - http://ubuntuforums.org/showthread.php?p=10134419

Bart Barnes (bart-b) said : #5

Many thanks, arochester. The second solution worked fine.

Bart Barnes (bart-b) said : #6

Still appears not to be solved, but the symptoms are intermittent. It also fixes itself, which is interesting!

After I used two of the solutions listed here, both of which fixed the problem immediately, I found the problem reappeared the next time I started up my PC. I then started using the first solution - deleting the certificate - and left it for a while to do something else. After a few minutes, I noticed that Pidgin had logged into my MSN account successfully and the MSN certificate had reappeared. Just interesting. Pidgin got the certificate by itself. Does this work for other account types?

Thanks again for the answers given. I wouldn't have solved it without.

arochester (arochester) said : #7

On my Pidgin I have Gmail, MSN, Yahoo, Window Live and Skype. When I open the certificate file thete are other certificates there, so I guess the answer to your question must be - yes.

COKEDUDE (cokedude) said : #8

Thank you arochester. This also solved my problem.