known issue 105322: annotations lost on save/crash when trying to save a document with annotations. But I can't find a solution to this problem. Is there any?

Asked by kp

Binary package hint: openoffice.org

This problem is listed in your lists, but I can't find any solution.
making annotations in a document written in "MS word 2007" (saved as .doc, office 2000) openoffice crashes when I try to save.

OS is ubuntu 9.10

Thanks and regards

Karsten Peters

ProblemType: Bug
Architecture: i386
Date: Wed Dec 2 14:35:03 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: openoffice.org-core 1:3.1.1-5ubuntu1
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: openoffice.org
Uname: Linux 2.6.31-15-generic i686
XsessionErrors:
 (gnome-panel:2132): GConf-WARNING **: Directory `/apps/panel/toplevels/bottom_panel_screen1/screen' was not being monitored by GConfClient 0x92d0b90
 (gnome-panel:2132): GConf-WARNING **: Directory `/apps/panel/toplevels/top_panel_screen1/screen' was not being monitored by GConfClient 0x92d0b90
 (polkit-gnome-authentication-agent-1:2162): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2133): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (gnome-panel:2132): Gdk-CRITICAL **: gdk_x11_colormap_foreign_new: assertion `GDK_IS_VISUAL (visual)' failed

Question information

Revision history for this message
kp (spamkp) said :
#1
Revision history for this message
Steffen Banhardt (steffenbanhardt) said :
#2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Revision history for this message
Chris Cheney (ccheney) said :
#3

That is because there is no solution yet. It has been tracked down to occur due to ooo-build and only appears to happen on i386. Filing a duplicate bug on purpose does nothing except to cause bug triage to go slower and take time away from looking at other bug reports.

Revision history for this message
Sam_ (and-sam) said :
#4

Can you help with this problem?

Provide an answer of your own, or ask kp for more information if necessary.

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