Ubuntu
openoffice.org package

open office writer crashed and affected other areas

Asked by Pam

I had Firefox and the OpenOffice Writer open and my flash drive was in and I left for a little bit. When I came back, Writer worked fine until I finished what I was doing and then it crashed. Now it can't recover the document, won't allow me to save any documents, can't access the Internet, and can't open my flash drive. I used Computer Janitor like it said to, but nothing changed. The computer also now doesn't have the option to shut down. I can only log off or hibernate.

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Ubuntu openoffice.org Edit question
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Tony Pursell
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Tony Pursell (ajpursell) said : 		#1

Hi Pam

I t sound like this is more that an OpenOffice.org problem. Something was already wrong with your computer which caused Writer to crash. What error message are you getting? What version of Ubuntu are you using and on what kind of computer? What were you using you flash drive for?

Tony

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Pam (pam-dobberstein) said : 		#2

Hey Tony,

I thought about checking with OpenOffice.org, but since it affected Mozilla and the computer as well, I didn't think it could just be that. I'm using 9.04 on my laptop. I actually have both it and Vista on my computer, and everything still works on Vista.

When I open Writer, it says that it is trying to recover the document I was working on when it crashed, but then it says that I don't have sufficient space in my backup to be able to do that and it loops between trying to save it and telling me it can't for a bit before it just opens Writer. Then if I try to save any document, it says: "Object not accessible. The object cannot be accessed due to insufficient user right." but I never had that problem before.

It just won't open Firefox at all. When I try to open it, it shows up on the taskbar as "Starting Mozilla Firefox" and after a few moments it just disappears. It recognizes that my flash drive is in the computer, but it won't let me open its folder. I had the flash drive in because I save my homework on it as a backup and I had been working on an assignment.

I think the problem is that it says I have two broken packages, but I can't reinstall them. I'm on a college campus, so to connect to the Internet, I have to log in on Firefox and since I can't open Firefox, I can't access the Internet and reinstall the packages.

If you could help me at all, or give me any advice, that would be great.

Pam

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Best Tony Pursell (ajpursell) said : 		#3

Hi Pam

The problem with putting your question with the OpenOffice.org package is that you won't get the sort of attention that you need to sort out the profound problem you have. You need to attract the attention of people who have more general expertise than I have. I suggest that you close this question and ask it again in

https://answers.launchpad.net/ubuntu/

and do not specify any package. Repeat the details that you have just told me. Try and be more precise about the error messages you get.

Is it possible that you can re-install Ubuntu. I assume that you had an install disk. If all you valuable data was backed up on the flash drive, that is. If not, you can use the install disk as a 'Live' CD to access you files and copy them to the flash drive.

Tony

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Pam (pam-dobberstein) said : 		#4

Thanks Tony Pursell, that solved my question.