Ubuntu
openoffice.org package

error message on launch of Open Office

Asked by Ken Parkinson

I am new to Linux. I am running Ubuntu 10.04 LTS with Open Office 3.2. System has been running fine. This morning I received a notification of software updates, which I downloaded and then re-started the computer. Now when attempting to launch any of the elements of Open Office I get the following error message:- "/var/spool/openoffice/uno-packages/cache/uno_packages/ODTX1R_/mailmarge.py does not exist" and none of the elements will launch.

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actionparsnip (andrew-woodhead666) said : 		#1

can you give the output of:

lsb_release -a; ls $HOME

Thanks

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Ken Parkinson (ken-parkinson) said : 		#2

I am afraid I do not understand your request. I am a complete beginner.

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actionparsnip (andrew-woodhead666) said : 		#3

Its a terminal command, open a terminal and paste in the command, hit ENTER and copy the output and paste here as an update

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Ken Parkinson (ken-parkinson) said : 		#4

Below is the result of pasting the command.

ken@ken-desktop:~$ lsb_release -a; ls $HOME
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.2 LTS
Release: 10.04
Codename: lucid
cdroot Documents examples.desktop Pictures Templates
Desktop Downloads Music Public Videos
ken@ken-desktop:~$

Thanks

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actionparsnip (andrew-woodhead666) said : 		#5

Ok what is the output of:

la $HOME | grep off

Thanks

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Ken Parkinson (ken-parkinson) said : 		#6

ken@ken-desktop:~$ la $HOME | grep off
.openoffice.org
ken@ken-desktop:~$

Output as above.

Thanks

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actionparsnip (andrew-woodhead666) said : 		#7

Ok then run:

mv ~/.openoffice.org ~/.openoffice.org_old

Then rerun the app

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Ken Parkinson (ken-parkinson) said : 		#8

ken@ken-desktop:~$ mv ~/.openoffice.org ~/.openoffice.org_old
ken@ken-desktop:~$ mv ~/.openoffice.org ~/.openoffice.org_old
ken@ken-desktop:~$

I twice pasted the code in to the terminal but the app will still not run,

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Ken Parkinson (ken-parkinson) said : 		#9

I removed the Open Office suite of software entirely and then downloaded the Open Office Word Processor only. When I tried to open this app I got the same error message as mentioned in my initial request for help.

I again pasted the code in to the terminal with the following result

ken@ken-desktop:~$ mv ~/.openoffice.org ~/.openoffice.org_old
mv: cannot move `/home/ken/.openoffice.org' to `/home/ken/.openoffice.org_old/.openoffice.org': Directory not empty
ken@ken-desktop:~$

Still not possible to open the app.

Thanks

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actionparsnip (andrew-woodhead666) said : 		#10

ok go with:

rm -r ~/.openoffice.org

Then retry the app

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Ken Parkinson (ken-parkinson) said : 		#11

Afraid that that did not work either. I re-loaded the OS and apps from the Ubuntu disc and all apps are running now. Many thanks for your help.

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