hp 1300 will copy but will act like it is printing your doc but no print appears on page

Asked by JULIAN S BARNHILL

my hp 1300 will print on copy when I use the copy function button but when I try to print from a office doc the printer acts like it is printing a document in Open Office ORG but no print appears on the page. What do I need to do to make the print appear? I have tried to print a word doc and a spreed sheet, the printer acts like it is printing in both situations but the page is passed through the printer and is ejected blank.

Jay

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Ubuntu openoffice.org Edit question
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Tony Pursell (ajpursell) said :
#1

Hi Julian

Does this only happen with OpenOffice.org? Can you, for instance, print this web page or a plain text document in the Text Editor (gedit).

Can you please tell us the versions of Ubuntu and OpenOffice.org you are using.

Tony

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actionparsnip (andrew-woodhead666) said :
#2

Try downloadig and installing the latest HPLIP from the HPLIP site. Should help

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actionparsnip (andrew-woodhead666) said :
#3

It's also an HP PSC 1300. An HP 1300 is just a printer.
http://laser-printer-reviews.com/laser-printer-reviews/hp-laserjet-1300-laser-printer-review.jpg

Please don't truncate names of devices if you expect accurate support.

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marcus aurelius (adbiz) said :
#4

@actionparsnip
the printer actually does do copying

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00033421&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=306884&prodTypeId=18972

it mentions copying and scanning capabilities at the bottom of the page

@julian
as actionparsnip said, download and install a new hplip from hp's website

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actionparsnip (andrew-woodhead666) said :
#5

Yes I know but you wrote in your question:

"my hp 1300 will print on copy when"

The HP 1300 is ONLY a printer, If yuo read your link you willl see yours is a HP PSC 1300 Series which is a completely DIFFERENT product. The bit to note is "PSC" which makes it DIFFERENT. Am HP 1300 is NOT an HP PSC 1300 which is exactly what I meant.

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