Cannot get OpenLP to run after installing it

Asked by John Wilson

Installed OpenLP from Ubuntu software, using Synaptic and from the website.
There is the logo on my desktop but when I click on it the little circle icon rotates for about 10 seconds and then vanishes.
Any suggestions?

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actionparsnip (andrew-woodhead666) said :

What is the output of:

lsb_release -a; uname -a


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actionparsnip (andrew-woodhead666) said :

If you run:


In a terminal, does it run OK? If not, is there any useful output in the terminal?

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John Wilson (jwilsondmartin) said :

Thank you for your quick reply.
Here is the output:
~$ lsb_release -a; uname -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
Linux john-H81M-S2H-GSM 4.18.0-22-generic #23~18.04.1-Ubuntu SMP Thu Jun 6 08:37:25 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Tried running openlp in a terminal and here is the output:
~$ openlp
Traceback (most recent call last):
  File "/usr/bin/openlp", line 27, in <module>
    from openlp.core.common import is_win, is_macosx
  File "/usr/share/openlp/openlp/", line 26, in <module>
    from openlp import core, plugins
  File "/usr/share/openlp/openlp/core/", line 43, in <module>
    from openlp.core.ui.mainwindow import MainWindow
  File "/usr/share/openlp/openlp/core/ui/", line 29, in <module>
    from distutils import dir_util
ImportError: cannot import name 'dir_util'

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Manfred Hampl (m-hampl) said :

Issue the command

sudo apt install python3-distutils

and then try running openlp again and report the results.

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B. C. Schmerker (bcschmerker) said :

:-( I ran into the same problem (CRASH: ImportError: Cannot import name 'dir_util' from 'distutils' (/usr/lib/python3/distutils/ configuring OpenLP for an emachines®/acer® EL1210-09 (Acer DA078L: nVIDIA MCP78 chipset / 3.5 GiB main + 0.5 shared main memory, Advanced Micro Devices Athlon 64 LE-1620 (ADH1620IAA5DH), nVIDIA Corp. GF119 / 1 GiB VRAM) in 20.04.1-LTS Focal, and the information I'm reading at GitLab indicates that Versions 2.4.6-1 and sooner are a WontFix; 2.9.2 is in heavy development, and I downloaded the source to the EL1210-09 27 January 2021.

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