Can't connect to internet or network.
I recently got locked out of my PC...again....when my antivirus decided to add an important system32 file to its virus list..*sigh*
So I burned Ubuntu onto a CD and loaded it up into my PC. everything works fine but my computer will not connect to the internet. I use DSL and I use a router because I have 3 pc's in my house. Mine being the only one with Ubuntu on it.
I've tried connecting the line to my computer from the router, and i've tried connecting it directly from the modem. Still nothing works. I've run all the little Programs from the FAQ's (the ones i have anyone, quite a few of them i don't even have, Like System -> Administration-> network or network settings) but to no avail my computer is adamantly refusing to connect to my network or my internet directly.
I'm Running version 8.10 and am wondering if i should downgrade (if thats the right word) to version 8.04
Or if theres some sort of utility i can download to diagnose my problem.
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#1 |
Are you on a Static line ?
--
'I am what I am because of who we all are'
http://
-- Hemanth HM
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#3 |
Also when typing in the config eth1 command it says its not recognized
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#4 |
pls give us the result of
[code]
lshw
[/code]
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#5 |
I copied it all down for ya.
I'm pretty sure this is the only part your interested in.
*-network
bus info: pci@0000:02:0f.0
But If not, here's the whole long 'Ol list
description: Computer
width: 32 bits
*-core
description: Motherboard
physical id: 0
*-memory
physical id: 0
size: 2024MiB
*-cpu
product: Intel(R) Pentium(R) 4 CPU 2.60GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
version: 15.2.9
size: 18EHz
width: 32 bits
width: 32 bits
width: 32 bits
*-cache:0
size: 8KiB
*-cache:1
size: 512KiB
*-pci
product: 82865G/PE/P DRAM Controller/Host-Hub Interface
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 02
width: 32 bits
clock: 33MHz
*-pci:0
bus info: pci@0000:00:01.0
width: 32 bits
clock: 66MHz
bus info: pci@0000:01:00.0
*-usb:0
bus info: pci@0000:00:1d.0
width: 32 bits
clock: 33MHz
*-usb:1
bus info: pci@0000:00:1d.1
width: 32 bits
clock: 33MHz
*-usb:2
bus info: pci@0000:00:1d.2
width: 32 bits
clock: 33MHz
*-usb:3
bus info: pci@0000:00:1d.3
width: 32 bits
clock: 33MHz
*-usb:4
bus info: pci@0000:00:1d.7
width: 32 bits
clock: 33MHz
*-pci:1
bus info: pci@0000:00:1e.0
width: 32 bits
clock: 33MHz
bus info: pci@0000:02:0e.0
bus info: pci@0000:02:0f.0
*-isa
bus info: pci@0000:00:1f.0
width: 32 bits
clock: 33MHz
*-ide
bus info: pci@0000:00:1f.1
width: 32 bits
clock: 33MHz
*-serial UNCLAIMED
bus info: pci@0000:00:1f.3
width: 32 bits
clock: 33MHz
bus info: pci@0000:00:1f.5
width: 32 bits
clock: 33MHz
*-scsi
physical id: 1
bus info: scsi@2
logical name: scsi2
*-network DISABLED
description: Ethernet interface
physical id: 2
logical name: pan0
serial: 82:0d:9f:87:fa:0f
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#6 |
8.04 is the last stable release with Long Term Support. Everyone with 8.10 should upgrade to 9.04 sometime soonish, i'm going to leave it until about a month after release, i think. 8.10 should be fine.
The best way to install Ubuntu is like this
https:/
https:/
Linux tends to be quite good at helping fix Windows problems so don't give up hope unless you've just wiped it of course lol. It does take a little while to get used to linux and if you have teething troubles then that can make things awkward but don't worry. You'll soon be enjoying a linux, hopefully Ubuntu, just like the rest of us.
It might be worth dropping to a command-line to get some info about this. Go up to the top taskbar and click on
Applications - Accessories - Terminal
and into the terminal/command window/console type
ifconfig
and this should get you some, hopefully usefull info about etho0, eth1, lo etc. As a new ex-Windows user you might also be interested in some of these links for referencing occasionally.
https:/
https:/
http://
Note that Wine is included as standard in Ubuntu
Also installing programs is best done through one of the Package Managers rather than just downloading random stuff over the net - a relief after Windows
Good luck and regards from
Tom :)
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#7 |
Sadly when my windows OS locked me out I didn't have time to prepare any of the most useful stuff like drivers, Network info and so forth. I just turned my comp on and Poof..nada. That's what led to the switch, well, and I abhor windows lawl, i was just to lazy to get rid of it because its what I was used to. I'm loving the Linux OS, its just I'm not used to the way it works yet. Its really user friendly thank god which is why I'm sorta banging my head against my desk on this one, i just can't figure it out.
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#8 |
post the output of the "ifconfig" command please and also the content of this file: "/etc/network/
NB: given your hardware description as output by lshw, your ethernet card is undoubtly supported, so it must be a network configuration issue.
Hints (for standard configuration): If this is the only network card in the system, ifconfig should report it as "eth0". And it your router distributes IP adresses via DHCP, you should have two lines "iface eth0 inet dhcp" and "auto eth0" in your /etc/network/
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#9 |
Can you copy&paste the info into a text-file and save to floppy/cd/usb? Gedit is a good text editor. Try right-clicking in a folder. Ok, i think i am going to cheat and attach this to a bug-report so that you can send attachments to that bug-report. I really shouldn't do this but otherwise it's going to be tricky to send all that info. Follow the links to the bug report and go to the bottom of the thread and try "Add Comment" - then you should be able to attach a file.
Hope this makes some sense.
Good luck and regards from
Tom :)
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#10 |
As Rodolphe said the HW is ok. This is a first step. Do as the guys told you and I think that you will have a working network at no-time... ;-P
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#11 |
I checked my ect / network / interfaces file and it has two lines
auto lo
iface lo inet loopback
ifconfig reports back
eth0 Link encap:Ethernet HWaddr 00:0c:6e:64:3c:03
inet6 addr: fe80::20c:
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:278 errors:0 dropped:0 overruns:0 frame:0
TX packets:278 errors:0 dropped:0 overruns:0 carrier:0
RX bytes:17840 (17.8 KB) TX bytes:17840 (17.8 KB)
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#12 |
Sorry i have confused the issue. I though the info would be some more really long lists but actually was quite short. In Wolvix Hunter try clicking on the icon that's a "crossed spanner and screwdriver" then "networks" or "internet" and then on the "Configure network" button. Hopefully Hunter will be able to connect you now.
Alternatively it sounds like other people here are giving much better advice. Dropping to the command-line usually gives you better tools, especially in setting up networking. Rodolphe Ortalo is giving some really good advice there. To get to a command-line (in Ubuntu) go up to the top taskbar and click on
Applications - Administration - Terminal
This should open what we call a terminal console but is like a command window in Windows. Of course the commands are much easier and more helpful - for example to find out some info about the "ls" command (lower case "LS") type
ls --help
or for more about Totem movie player type
totem --help
also if you find you need to type a long line try pressing the "Tab" key and watch it try to 'autocomplete' in an intelligent 'predictive texting' type of way. Also double pressing "Tab" can be intereesting when you're halfway through typing something. For more help on the command-line here's a guide
https:/
https:/
errr, i was looking for the fun one but only found those reference ones instead, sorry :(
Good luck and regards from
Tom :)
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#13 |
I'll try that right now an see what i get, by the way, i'm loving all the support you guys are giving me, i really glad there are so many people willing to help a newb =-)
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#14 |
trieds ythe net config on wolfix and nothin *sigh*
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#15 |
I went under the network setup and edited the auto eth0's IPv4 settings, when left on its own it automatically tries to connect via auto-DHCP which fails every time. So i switched over to manual and typed in my DNS server address netmask ect and it said i was connected but i tried to go on the net and nothing would come up. I tried to ping a few sites under network tools and it tells me that nothing is found and i also tried to ping a specific IP and 0 packets go through.
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#16 |
If you are in a Lan network (or wireless one) then you should be able to set your own IP address. You can also ping straight from the command-line but you'll need to press CtrlC to stop it trying to send out packets at some point or else it will go on all day. Try pinging your main router/
192.168.0.1
but the rest of the world would see it as something else of course. Usually network admins change this number a little so don't worry if you can't ping it. If the gateway machine is something like
192.168.30.1
then try setting yours as
192.168.30.23
if it refuses then 24, 25 etc until it allows you a number - i would just pick a number fairly randomly. Then try pinging the server/
If at any point you can ping your gateway/
Good luck and regards from
Tom :)
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#17 |
Oh, don't worry about Wolvix not working i was just hoping it would find a good setting we could copy into Ubuntu ;) heheheh, cheating i know ;)
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#18 |
Has there been any progress on this yet? I think i have totally confused everything now so please post a new question about this. People will be able to access the information from here and it'd be good to have some new people looking into help fix this
https:/
Apols and regards from
Tom :)
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#19 |
Hi :)
Have you been able to test the new Ubuntu 10.04 before it gets officially released?
http://
Trying it as a LiveCd or as an extra dual/multi-boot would be ideal. Developers and everyone are keen to try to iron out any problems before 10.04 gets officially released so you might find faster & more effective answers to your bug reports which would make 10.04 work better on your system for you
Thanks and regards from
Tom :)
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