Commands to make Network Manager work

Asked by ealthuis on 2016-12-28

I have looked through similar questions, and found that I was not even able to enter commands mentioned

The computer can not connect to the router, so no Internet available, system works other wise.
Upgrade from 16.04LTS to 16.10
Computer is hardwired to the router, other hardwired and Wifi connections work fine.

Question information

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Status:
Solved
For:
Ubuntu network-manager Edit question
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Solved by:
ealthuis
Solved:
2016-12-28
Last query:
2016-12-28
Last reply:
2016-12-28

What is the output of:

sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list

Thanks

ealthuis (ealthuis) said : #2

Remember the ill computer has no Internet access, I did copy and paste to a libre office file and copied that data from there:

ea@azura:~$ sudo lshw -C network; lsb_release -a; uname -a
  *-network DISABLED
       description: Ethernet interface
       product: Attansic L1 Gigabit Ethernet
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: b0
       serial: 00:1d:60:35:c9:3b
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vpd bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=atl1 driverversion=2.1.3 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:17 memory:dffc0000-dfffffff memory:dffa0000-dffbffff
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.10
Release: 16.10
Codename: yakkety
Linux azura 4.8.0-34-generic #36-Ubuntu SMP Wed Dec 21 17:27:47 UTC 2016 i686 i686 i686 GNU/Linux
ea@azura:~$

ealthuis (ealthuis) said : #3

sudo rfkill list
 gave no answer, after password came back with user name: ea@azura:~$

If you have a switch or keyboard shortcut to enable / disable the WiFi then press it.

ealthuis (ealthuis) said : #5

 I have a symbol in the panel, when I disable it I end up with nothing.

Could it be caused by motherboard?? I have no access to the DVD drive either.

Just guessing

Its nothing to do with the panel. Does the system have a make and model? If. You are unsure then run:

sudo dmidecode -t 1

What is the output please?

Its nothing to do with the panel. Does the system have a make and model? If. You are unsure then run:

sudo dmidecode -t 1

What is the output please?

ealthuis (ealthuis) said : #8

ea@azura:~$ sudo dmidecode -t 1
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.4 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
 Manufacturer: ASUSTek Computer INC.
 Product Name: P5L-MX
 Version: Rev 1.xx
 Serial Number: SYS-1234567890
 UUID: 80CF959D-8DFE-D511-B8CA-001D6035C93B
 Wake-up Type: Power Switch
 SKU Number: To Be Filled By O.E.M.
 Family: To Be Filled By O.E.M.

ea@azura:~$

ealthuis (ealthuis) said : #9

After extensive discussion with the motherboard manufacturer, I was told to replace the DVD drive with a newer one.
I did and 16.04LTS booted without any problems. I also had ethernet.

From this I concluded that the problem with Ethernet was entirely with the installation (an upgrade in place).

I thank you for the effort you put in to resolve the issue. I believe an update of the network manager was the real fault for loosing the ethernet so completely not only on the computer in question, but also on a second one.