I just bought an Acer laptop with windows 7 on it and installed ubuntu 12.04 and it tells me that I am missing firmware for the wireless
I have a Acer aspire 5517 laptop that has wireless built into it.
It had windows 7 on it. Of coarse I put buntu on it. But now it
is telling me that the firmware is missing for the wireless to
work.
Does anybody know what I need to install to make the wireless
to work?
ooseven
Question information
- Language:
- English Edit question
- Status:
- Solved
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- No assignee Edit question
- Solved by:
- Sam_
- Solved:
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- Last reply:
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#1 |
Need to know the network card you are using. open terminal and use code below and post the network controller portion here.
lspci -k
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#2 |
Connect via wired (lan), update the system, go to additional drivers in system settings, should be sufficient.
Or search the web.
http://
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#3 |
Can you give the output of:
sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list; dmesg | grep -i firm
Thanks
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#4 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
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#5 |
cindie@Cindie:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 1)
00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 3c)
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics]
02:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01)
08:00.0 Ethernet controller: Atheros Communications Inc. AR8132 Fast Ethernet (rev c0)
cindie@Cindie:~$
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#6 |
Thanks Sam. It did the job. My first time installing for laptop.
I bought it for my wife so I'm out of the dog house.....
ooseven
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#7 |
hi< i'm having the same issue, had version 11 instlled and wireless drivers worked, but when I upgraded to 12, I can't get it to go wireless. herer are the codes
[sudo] password for bugs:
Ign http://
Ign http://
Hit http://
Hit http://
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Ign http://
Hit http://
Hit http://
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Hit http://
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Hit http://
Hit http://
Hit http://
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Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Ign http://
Hit http://
Hit http://
Hit http://
Hit http://
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Hit http://
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Hit http://
Ign http://
Ign http://
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
rfkill is already the newest version.
The following package was automatically installed and is no longer required:
libunity6
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
hwinfo libhal1 libhd16
0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
Need to get 776 kB of archives.
After this operation, 2,235 kB of additional disk space will be used.
Get:1 http://
Get:2 http://
Get:3 http://
Fetched 776 kB in 3s (213 kB/s)
Selecting previously unselected package libhal1.
(Reading database ... 195917 files and directories currently installed.)
Unpacking libhal1 (from .../libhal1_
Selecting previously unselected package libhd16.
Unpacking libhd16 (from .../libhd16_
Selecting previously unselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Processing triggers for man-db ...
Setting up libhal1 (0.5.14-8) ...
Setting up libhd16 (16.0-2.1) ...
Setting up hwinfo (16.0-2.1) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
*-network UNCLAIMED
description: Network controller
product: BCM4312 802.11b/g LP-PHY
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:02:00.0
version: 01
width: 64 bits
clock: 33MHz
resources: memory:
*-network
description: Ethernet interface
product: AR8132 Fast Ethernet
vendor: Atheros Communications Inc.
physical id: 0
bus info: pci@0000:08:00.0
logical name: eth0
version: c0
serial: 70:5a:b6:01:ee:2d
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
resources: irq:43 memory:
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600]
00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx) [1022:9602]
00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 0) [1022:9604]
00:05.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 1) [1022:9605]
00:11.0 SATA controller [0106]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] [1002:4391]
00:12.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397]
00:12.1 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller [1002:4398]
00:12.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396]
00:14.0 SMBus [0c05]: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller [1002:4385] (rev 3c)
00:14.2 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) [1002:4383]
00:14.3 ISA bridge [0601]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller [1002:439d]
00:14.4 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge [1002:4384]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
01:05.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics] [1002:9612]
02:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g LP-PHY [14e4:4315] (rev 01)
08:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR8132 Fast Ethernet [1969:1062] (rev c0)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 04f2:b044 Chicony Electronics Co., Ltd Acer CrystalEye Webcam
Bus 002 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
H/W path Device Class Description
=======
/0 bus Aspire 5517
/0/0 memory 1MiB BIOS
/0/20 processor AMD Athlon(tm) X2 Dual Core Processor L
/0/20/21 memory 128KiB L1 cache
/0/20/22 memory 512KiB L1 cache
/0/24 memory 4GiB System Memory
/0/24/0 memory 2GiB DIMM DDR2 Synchronous 266 MHz (3.8
/0/24/1 memory 2GiB DIMM DDR2 Synchronous 266 MHz (3.8
/0/24/2 memory DIMM DDR2 [empty]
/0/24/3 memory DIMM DDR2 [empty]
/0/100 bridge RS780 Host Bridge
/0/100/1 bridge RS780/RS880 PCI to PCI bridge (int gfx)
/0/100/1/5 display RS780M/RS780MN [Mobility Radeon HD 3200
/0/100/4 bridge RS780/RS880 PCI to PCI bridge (PCIE por
/0/100/4/0 network BCM4312 802.11b/g LP-PHY
/0/100/5 bridge RS780/RS880 PCI to PCI bridge (PCIE por
/0/100/5/0 eth0 network AR8132 Fast Ethernet
/0/100/11 scsi0 storage SB7x0/SB8x0/SB9x0 SATA Controller [AHCI
/0/100/11/0 /dev/sda disk 250GB WDC WD2500BEVT-2
/0/100/11/0/1 /dev/sda1 volume 229GiB EXT4 volume
/0/100/11/0/2 /dev/sda2 volume 3835MiB Extended partition
/0/100/11/0/2/5 /dev/sda5 volume 3835MiB Linux swap / Solaris partition
/0/100/11/1 /dev/cdrom disk DVD RW AD-7700S
/0/100/12 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
/0/100/12.1 bus SB7x0 USB OHCI1 Controller
/0/100/12.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller
/0/100/14 bus SBx00 SMBus Controller
/0/100/14.2 multimedia SBx00 Azalia (Intel HDA)
/0/100/14.3 bridge SB7x0/SB8x0/SB9x0 LPC host controller
/0/100/14.4 bridge SBx00 PCI to PCI Bridge
/0/101 bridge K8 [Athlon64/Opteron] HyperTransport Te
/0/102 bridge K8 [Athlon64/Opteron] Address Map
/0/103 bridge K8 [Athlon64/Opteron] DRAM Controller
/0/104 bridge K8 [Athlon64/Opteron] Miscellaneous Con
Linux bugs-Aspire-5517 3.2.0-33-
[ 0.160170] Switch to broadcast mode on CPU1
[ 0.161074] Switch to broadcast mode on CPU0
[ 0.174599] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.377042] ACPI: No dock devices found.
[ 0.377046] HEST: Table not found.
[ 0.422995] i2c-core: driver [aat2870] using legacy suspend method
[ 0.422999] i2c-core: driver [aat2870] using legacy resume method
[ 0.424195] usbcore: registered new interface driver usbfs
[ 0.424195] usbcore: registered new interface driver hub
[ 0.424195] usbcore: registered new device driver usb
[ 0.426926] Switching to clocksource hpet
[ 0.520089] pnp: PnP ACPI: found 10 devices
[ 1.352614] input: Lid Switch as /devices/
[ 1.472085] ACPI: Lid Switch [LID]
[ 1.572223] ERST: Table is not found!
[ 1.956726] isapnp: No Plug & Play device found
[ 2.062234] ehci_hcd 0000:00:12.2: applying AMD SB700/SB800/
[ 2.072399] hub 1-0:1.0: USB hub found
[ 2.132327] hub 2-0:1.0: USB hub found
[ 2.192289] hub 3-0:1.0: USB hub found
[ 2.192625] usbcore: registered new interface driver libusual
[ 2.230820] powernow-k8: Found 1 AMD Athlon(tm) X2 Dual Core Processor L310 (2 cpu cores) (version 2.20.00)
[ 2.230867] [Firmware Bug]: powernow-k8: No compatible ACPI _PSS objects found.
[ 2.230870] [Firmware Bug]: powernow-k8: Try again with latest BIOS.
[ 2.230920] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.496078] usb 1-4: new high-speed USB device number 3 using ehci_hcd
[ 2.932106] usb 2-1: new full-speed USB device number 2 using ohci_hcd
[ 3.122078] usbcore: registered new interface driver usbhid
[ 3.122084] usbhid: USB HID core driver
[ 16.882030] ADDRCONF(
[ 16.962150] lp: driver loaded but no devices found
[ 17.571956] logitech-djreceiver 0003:046D:
[ 17.577349] input: Logitech Unifying Device. Wireless PID:101b as /devices/
[ 17.578679] logitech-djdevice 0003:046D:
[ 17.644197] uvcvideo: Found UVC 1.00 device CNF7017 (04f2:b044)
[ 17.703539] input: CNF7017 as /devices/
[ 17.703829] usbcore: registered new interface driver uvcvideo
[ 18.625744] atl1c 0000:08:00.0: atl1c: eth0 NIC Link is Up<100 Mbps Full Duplex>
[ 18.708345] input: HDA ATI SB Mic as /devices/
[ 18.708875] input: HDA ATI SB Headphone as /devices/
[ 19.037160] Console: switching to colour frame buffer device 128x48
[ 29.056041] eth0: no IPv6 routers present
[ 2504.478411] atl1c 0000:08:00.0: atl1c: eth0 NIC Link is Down
[ 2509.301734] ADDRCONF(
[ 2520.970645] atl1c 0000:08:00.0: atl1c: eth0 NIC Link is Up<100 Mbps Full Duplex>
[ 2520.970966] ADDRCONF(
[ 2531.184051] eth0: no IPv6 routers present
Release Date: 11/30/2009
Manufacturer: Acer
Product Name: Aspire 5517
Serial Number: LXPH10202095123
Manufacturer: Acer
Product Name: Aspire 5517
Serial Number: LXPH10202095123
Manufacturer: Acer
Serial Number: LXPH10202095123
String 1: String1 for Original Equipment Manufacturer
String 2: String2 for Original Equipment Manufacturer
String 3: String3 for Original Equipment Manufacturer
String 4: String4 for Original Equipment Manufacturer
String 5: String5 for Original Equipment Manufacturer
Option 1: String1 for Type12 Equipment Manufacturer
Option 2: String2 for Type12 Equipment Manufacturer
Option 3: String3 for Type12 Equipment Manufacturer
Option 4: String4 for Type12 Equipment Manufacturer
Port Type: Serial Port 16550A Compatible
Manufacturer: AMD processor
Serial Number: NotSupport
Manufacturer: Samsung
Serial Number: CE0000000000000
Manufacturer: Samsung
Serial Number: CE0000000000000
Manufacturer: Not Specified
Serial Number: Not Specified
Manufacturer: Not Specified
Serial Number: Not Specified
lo no wireless extensions.
eth0 no wireless extensions.
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
blacklist brcmfmac
blacklist brcmsmac
blacklist bcma
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
> hal.1: read hal dataprocess 3918: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
25: PCI 200.0: 0280 Network controller
[Created at pci.318]
Unique ID: B35A.rWFCQmtMcX8
Parent ID: 8otl._q9iD0g26h9
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Broadcom BCM4312 802.11b/g"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4315 "BCM4312 802.11b/g"
SubVendor: pci 0x105b "Foxconn International, Inc."
SubDevice: pci 0xe01b
Revision: 0x01
Memory Range: 0xf1100000-
IRQ: 4 (no events)
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is not active
Driver Activation Cmd: "modprobe ssb"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #10 (PCI bridge)
26: PCI 800.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: rBUF.sGex9ELHQd2
Parent ID: CvwD.VF6Sianld3A
SysFS ID: /devices/
SysFS BusID: 0000:08:00.0
Hardware Class: network
Model: "Attansic Ethernet controller"
Vendor: pci 0x1969 "Attansic Technology Corp."
Device: pci 0x1062
SubVendor: pci 0x1025 "Acer Incorporated [ALI]"
SubDevice: pci 0x028d
Revision: 0xc0
Driver: "atl1c"
Driver Modules: "atl1c"
Device File: eth0
Memory Range: 0xf1000000-
I/O Ports: 0x2000-0x2fff (rw)
IRQ: 43 (25295 events)
HW Address: 70:5a:b6:01:ee:2d
Link detected: yes
Module Alias: "pci:v00001969d
Driver Info #0:
Driver Status: atl1c is active
Driver Activation Cmd: "modprobe atl1c"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #11 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 859 0.0 0.1 31116 4912 ? Ssl Nov24 0:00 NetworkManager
root 2877 0.0 0.0 2928 1244 ? S 00:05 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
nobody 2880 0.0 0.0 5404 1136 ? S 00:05 0:00 /usr/sbin/dnsmasq --no-resolv --keep-
bugs 3930 0.0 0.0 4388 788 pts/1 S+ 00:26 0:00 egrep --color=auto wpa|icd|etwork
Module Size Used by
vesafb 13516 1
joydev 17393 0
snd_hda_
snd_hda_intel 32765 3
snd_hda_codec 109562 2 snd_hda_
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 80845 2 snd_hda_
snd_seq_midi 13132 0
snd_rawmidi 25424 1 snd_seq_midi
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 51567 2 snd_seq_
bnep 17830 2
rfcomm 38139 0
bluetooth 158438 10 bnep,rfcomm
parport_pc 32114 0
ppdev 12849 0
binfmt_misc 17292 1
snd_timer 28931 2 snd_pcm,snd_seq
fglrx 2909855 55
snd_seq_device 14172 3 snd_seq_
uvcvideo 67203 0
snd 62064 15 snd_hda_
videodev 86588 1 uvcvideo
psmouse 86486 0
sp5100_tco 13495 0
soundcore 14635 1 snd
serio_raw 13027 0
k8temp 12905 0
hid_logitech_dj 18290 0
i2c_piix4 13093 0
snd_page_alloc 14108 2 snd_hda_
shpchp 32325 0
sparse_keymap 13658 0
video 19068 0
wmi 18744 0
mac_hid 13077 0
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
usbhid 41906 1 hid_logitech_dj
hid 77392 2 hid_logitech_
atl1c 36718 0
bugs@bugs-
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Revision history for this message
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#8 |
@greasemonkey (shirewalker): this thread is already in the "solved" state. Please create your own thread here:
https:/
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#10 |
Here is the sudo:
sudo apt-get install dkms build-essential linux-headers-
Then
sudo apt-get update
Then
Sudo apt-get upgrade
Works every time :-)
