forgot password

Asked by Robert Evans

i tried to use help. it said reboot holding down the shift key and go to grub. it will not reboot. it just keeps showing me the same log in screen even when i kill the power. how can such a simple thing be such a problem

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Ubuntu nautilus Edit question
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Manfred Hampl (m-hampl) said :


Maybe you have to experiment a bit with timing of pressing the shift key during boot (try pressing it earlier, try a bit later ...).

Is this a laptop or a desktop computer?
Which Ubuntu release are you using?
What happens if you select shutdown or reboot from the cogwheel in the top right corner of the screen?

Can you help with this problem?

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