Can't see folders on external hard drive

Asked by Eike on 2016-01-22

I connected my external harddrive to my computer which runs on ubuntu 12.04. The systems mounts the harddrive but I can't see any files, even with 'show hidden folders' activated.
The hardrive was used on ubuntu with another computer before, but was connected to a windows run computer a few times and worked fine. I had that problem before and needed to copy all my files from hardrive to another computer and back on.
Is there any way to prevent that procedure?


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When you unplug the drive, do you use the safe remove feature in the OS?

What file system is it using?


Eike (ejpernst) said : #2

Thanks for the answer!

Yes I use the safe remove feature.
How can I find out which file system it is using?

thank you

Manfred Hampl (m-hampl) said : #3

What is the output of the diagnostic commands

uname -a
lsb_release -crid
sudo fdisk -l

More than likely an NTFS partition. You may want to run a full chkdsk on the partition in Windows to make sure that the data is consistent.

Eike (ejpernst) said : #5

Manfred Hampl:
outup is 'uname: invalid option --c'

thank you i'll try that

Thanks for the answers!

Eike (ejpernst) said : #7

I connected the harddrive to a windows computer and could see all of the files on the harddrive

Eike (ejpernst) said : #8

And I checked ist uses NTFS file system

Run a full chkdsk on the file system in Windows. Then use a safe remove feature in the OS. Then pull the drive out but only when told. Then try the drive in Ubuntu

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