download driver samsung ML-2165 printer

How did you install it and what did you download it?

What is the output of:

lsb_release -a; uname -a; lsusb

Thanks

I installed the file from the website and also tried it from the cd. I am not a techie....!
 Do I put the question about the output into the drop down black dropbox? (That is not the correct name)

Copy the command and press CTRL+ALT+T and press ENTER. Copy the output and paste here as an update.
Thanks

liz@liz-M52LT-D3:~$ lsb_release -a; uname-a; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
uname-a: command not found
Bus 002 Device 003: ID 1bcf:05ca Sunplus Innovation Technology Inc.
Bus 002 Device 002: ID 04f9:0027 Brother Industries, Ltd HL-2030 Laser Printer
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 04e8:330f Samsung Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
liz@liz-M52LT-D3:~$

hope this is correct, many thanks for all the help you are giving me!

I forgot to say that I removed all the programs so I could start afresh.

Natty is no longer supported by the community. It is EOL (End Of Life).

I suggest you clean install with either Precise or Saucy. Both will allow ypu to upgrade directly to Trusty next month. Alternatively you can install Trusty now in prerelease and upgrade seamlessly to the release candidate. This will also be LTS and supported til April 2019

I suggest installing a supported version of Ubuntu (first).

Then follow these printer driver installation instructions:

https://benjeffrey.com/posts/ml2165w-on-ubuntu

Ok, I have looked this up online and am worried that I am going to damage files etc, how do I clean install Precise please?