Comment 13 for bug 475500

Sergio. As you can see in post #12 above I've again run your command 'sudo apport-collect -p linux 475500' as requested (without quotes).
Just to clarify. I run a number of versions of Ubuntu. The version with the problem is Lucid Lynx. The installation was a clean install of Karmic, which was upgraded by changing all the software sources to Lucid (using details posted on the Ubuntu forums). The most recent update/upgrade was yesterday afternoon (UK time) via the Main Server. Every time I've run you command it's been done with Lucid Lynx running. I cut and pasted your command into terminal. Included in the terminal output each and every time was
hook /usr/share/apport/package-hooks//source_linux-meta.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/apport/report.py", line 637, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/package-hooks//source_linux-meta.py", line 25, in add_info
The first time I ran the command, a Firefox window opened and 'Almost Finished' was displayed but just sat there. The second and third times no Firefox window opened and then terminal just went to the command prompt:
sudo apport-collect -p linux 475500
[sudo] password for kevin:
Logging into Launchpad... You have to allow "Change anything" privileges.
Downloading bug information...
Bug title: No medium in floppy drive
Collecting apport information for source package linux...
hook /usr/share/apport/package-hooks//source_linux-meta.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/apport/report.py", line 637, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/package-hooks//source_linux-meta.py", line 25, in add_info
    ui.information("As part of the bug reporting process, you'll be asked a series of questions to help provide a more descriptive bug report. Please answer the following questions to the best of your ability. Afterwards, a browser will be opened to finish filing this as a bug in the Launchpad bug tracking system.")
AttributeError: 'NoneType' object has no attribute 'information'
Uploading additional information to Launchpad bug...
   short text data...
kevin@kevin-dt1b-LL:~$
I left the computer for 20 minutes and no Firefox window was displayed and nothing else happened.
How do you want me to proceed ?
Please advise as something is fried here...