Ubuntu
mesa package

Firefox crash with nouveau_dri.so

Asked by João M. S. Silva

I have been experiencing frequent Firefox crashes mostly when I open Google Maps. From the Mozilla Support I was told that it is likely a problem with Nouveau 3D Driver: https://support.mozilla.org/en-US/questions/1078757

How should I proceed to solve this problem?

The latest crash reports is at: https://crash-stats.mozilla.com/report/index/83c39477-505d-44ed-b725-653542150818

Thanks.

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Ubuntu mesa Edit question
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Solved by:
actionparsnip
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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy firefox

Thanks

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João M. S. Silva (joao-m-santos-silva) said : 		#2

Hi,

It's:

No LSB modules are available.
Distributor ID: LinuxMint
Description: Linux Mint 17.2 Rafaela
Release: 17.2
Codename: rafaela
Linux faust 3.16.0-38-generic #52~14.04.1-Ubuntu SMP Fri May 8 09:43:57 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
firefox:
  Installed: 40.0+build4-0ubuntu0.14.04.1
  Candidate: 40.0+build4-0ubuntu0.14.04.1
  Version table:
 *** 40.0+build4-0ubuntu0.14.04.1 0
        500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status
     28.0+build2-0ubuntu2 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#3

Mint is not supported by the Ubuntu community. The support of Mint is entirely separate from Ubuntu's. I suggest you post on the Mint forum
http://forums.linuxmint.com/

Revision history for this message
João M. S. Silva (joao-m-santos-silva) said : 		#4

Thanks actionparsnip, that solved my question.