[Acer Aspire 4710] hibernate/resume failure

Asked by NAQuan

My pc hang while resuming from hibernate, the screen go blank and hard disk led is off. I must push the power button to turn off the machine, after turning back on every thing seem fine except this message in dmesg:
"acerhdf: unknown (unsupported) BIOS version Acer /Aspire 4710 /V1.08 , please report, aborting!"
does it mean my pc isn't support by the current kernel?

ProblemType: KernelOops
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: naquan 1617 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc240000 irq 21'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1025012b,00100003 HDA:14f12c06,10250093,00100000'
   Controls : 11
   Simple ctrls : 8
Date: Wed Sep 30 08:04:02 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=63c550e5-f877-4fcb-af9e-64485119e4c1
InterpreterPath: /usr/bin/python2.6
MachineType: Acer Aspire 4710
Package: linux-image-2.6.31-11-generic 2.6.31-11.36
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-11-generic root=UUID=a4e4a580-d83e-4e61-821d-c0575b8d941b ro splash vga=788 quiet quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-11-generic N/A
 linux-firmware 1.19
SourcePackage: linux
Tags: resume hibernate
Title: [Acer Aspire 4710] hibernate/resume failure
Uname: Linux 2.6.31-11-generic i686
UserGroups:

dmi.bios.date: 08/24/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.08
dmi.board.name: Volvi
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.08:bd08/24/2007:svnAcer:pnAspire4710:pvr0100:rvnAcer:rnVolvi:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 4710
dmi.product.version: 0100
dmi.sys.vendor: Acer

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu linux Edit question
Assignee:
No assignee Edit question
Solved by:
Jeruvy
Solved:
Last query:
Last reply:

This question was originally filed as bug #439091.

Revision history for this message
NAQuan (naq2112) said :
#1
Revision history for this message
NAQuan (naq2112) said :
#2

It seems to be fixed in Karmic Beta, please remove this, thank you.

Revision history for this message
Best Jeruvy (jeruvy) said :
#3

NAQuan,

You should go ahead and mark this answer as 'solved', that will officially close it.

Thanks and feel free to ask any other questions you may have and enjoy Ubuntu!

Revision history for this message
NAQuan (naq2112) said :
#4

Thanks Jeruvy, that solved my question.