No Sound: dummy output 20.10 (Groovy Gorilla) acer swift 3 ryzen 7

Asked by Matthew Edler on 2020-10-23

Just installed 20.10 and noticed that sound working in 20.04.1 no longer works in 20.10 on the Acer Swift 3 Ryzen 7. I am new to linux and would appreciate assistance to resolve and also how to better report this issues in a constructive manner

Thank-you

***Update***
I ended up avoiding the problem by just going back to Ubuntu 20.04 LTS and updating the kernel to 5.9.1.

the problem seems similar to this however (https://askubuntu.com/questions/1218183/18-04-4-no-sound-dummy-output)

Question information

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Ubuntu linux Edit question
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Last query:
2020-10-23
Last reply:
2020-11-07

Please follow the below and give the output of step 3
https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Thanks

Launchpad Janitor (janitor) said : #2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.