no sound using ubuntu 20.04 on samsung chromebook 3 celes

Asked by Kevin Adams on 2020-03-22

00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 35)
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 35)
00:0b.0 Signal processing controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller (rev 35)
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller (rev 35)
00:1b.0 Audio device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller (rev 35)
00:1c.0 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #1 (rev 35)
00:1c.2 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #3 (rev 35)
00:1f.0 ISA bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU (rev 35)
02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kevin 924 F.... pulseaudio
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-03-23 (0 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200323)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 04f2:b657 Chicony Electronics Co., Ltd 720p HD Camera
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GOOGLE Celes
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.4.0-18-generic root=UUID=f529e9dc-4c58-4c1e-bc08-d8a6d26a14fa ro rootflags=subvol=@ quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-18-generic N/A
 linux-backports-modules-5.4.0-18-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 11/09/2018
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias: dmi:bvncoreboot:bvr:bd11/09/2018:svnGOOGLE:pnCeles:pvr1.1:cvnGOOGLE:ct3:cvr:
dmi.product.family: Intel_Strago
dmi.product.name: Celes
dmi.product.version: 1.1
dmi.sys.vendor: GOOGLE

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu linux Edit question
Assignee:
No assignee Edit question
Last query:
2020-03-27
Last reply:
2020-03-28
Sop Serv (sopserv) said : #1

  no sound using ubuntu 20.04

What is the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh

Thanks

Do you get sound in headphones

Kevin Adams (kevin717) said : #4

no sound from headphones

On Fri, Mar 27, 2020 at 6:23 AM actionparsnip <
<email address hidden>> wrote:

> Your question #689467 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> actionparsnip requested more information:
> Do you get sound in headphones
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> You received this question notification because you asked the question.
>

Kevin Adams (kevin717) said : #5

--2020-03-27 08:13:40-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 207.180.221.201
Connecting to www.alsa-project.org
(www.alsa-project.org)|207.180.221.201|:80...
connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://www.alsa-project.org/alsa-info.sh [following]
--2020-03-27 08:13:40-- https://www.alsa-project.org/alsa-info.sh
Connecting to www.alsa-project.org
(www.alsa-project.org)|207.180.221.201|:443...
connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location:
https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
[following]
--2020-03-27 08:13:41--
https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 207.180.221.201
Connecting to git.alsa-project.org
(git.alsa-project.org)|207.180.221.201|:443...
connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh [ <=> ] 25.87K --.-KB/s
 in 0.002s

2020-03-27 08:13:42 (10.6 MB/s) - ‘alsa-info.sh’ saved [26489]

chmod: missing operand

On Fri, Mar 27, 2020 at 6:23 AM actionparsnip <
<email address hidden>> wrote:

> Your question #689467 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod
> +x ./alsa-info.sh && ./alsa-info.sh
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> You received this question notification because you asked the question.
>

Kevin Adams (kevin717) said : #6

On Fri, Mar 27, 2020 at 6:23 AM actionparsnip <
<email address hidden>> wrote:

> Your question #689467 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod
> +x ./alsa-info.sh && ./alsa-info.sh
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> You received this question notification because you asked the question.
>

OK, run:

chmod +x ~/alsa-info.sh && ./alsa-info.sh

Select to upload the information and a URL will be created.

Kevin Adams (kevin717) said : #8

On Fri, Mar 27, 2020 at 6:23 AM actionparsnip <
<email address hidden>> wrote:

> Your question #689467 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod
> +x ./alsa-info.sh && ./alsa-info.sh
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> You received this question notification because you asked the question.
>

Kevin Adams (kevin717) said : #9

http://alsa-project.org/db/?f=63a47e924af397682cac45a2fc93fafde3bcde50

On Fri, Mar 27, 2020 at 8:27 AM Kevin Adams <
<email address hidden>> wrote:

> Your question #689467 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> You gave more information on the question:
> On Fri, Mar 27, 2020 at 6:23 AM actionparsnip <
> <email address hidden>> wrote:
>
> > Your question #689467 on linux in Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
> >
> > Status: Open => Needs information
> >
> > actionparsnip requested more information:
> > What is the output of:
> >
> > wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod
> > +x ./alsa-info.sh && ./alsa-info.sh
> >
> > Thanks
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Kevin Adams (kevin717) said : #10

Thank you for your help!

On Fri, Mar 27, 2020 at 8:37 AM actionparsnip <
<email address hidden>> wrote:

> Your question #689467 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> OK, run:
>
> chmod +x ~/alsa-info.sh && ./alsa-info.sh
>
> Select to upload the information and a URL will be created.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/689467
>
> You received this question notification because you asked the question.
>

I suggest you report a bug. Focal is still in development.

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